Authorized Returns Login
Authorized Returns Login
FITFLOP
Shipping Instructions
1. Enter the first 12 characters of your Order Number, Email Address, and your Phone Number without dashes as exactly entered for your order and Click Continue to enter the shipping label creation page.2. Complete the Return Form.
3. Printout your shipping label(s) and affix it to the package(s).
4. Bring your package(s) at an Authorized UPS Drop-off.
HeaderTfalseAuthorized Returns LoginContinueJfalseContinueField1Sfalse0Order NumberField2Sfalse0Email AddressField3Sfalse0Phone Number2978FITFLOP6Y50157kINKvb3nnKz9100FITFLOPdea436a1-6297-4f3b-b5f0-79bcada3debd$( document ).ready(function()
{
$(labelPack).text("");
$(".Header").text("SHIPPING INFORMATION");
$(".MastLeft").before($(".Header"));
var vRequired = "<b><span style='color:#8B4513;'> ♦</span> = Required Field<br><br></b>"
$("#boxSFName").before(vRequired);
var vInternal = $("#Reference10").val();
if (!vInternal) {
$("#main_ship_form").css("width", "450px");
var vWait = "<b><span id='PleaseWait'>Please Wait...</span></b>";
$("#AddItems").after(vWait);
document.getElementById("PleaseWait").hidden = true;
document.getElementById("ProcessShipment").setAttribute("disabled","disabled");
$("#ProcessShipment").css("visibility", "hidden");
} else {
$("#boxSFName").before($("#boxReference1"));
}
$("#boxSFEmail").after($("#boxDeliveryMethod"));
$("#boxSFEmail").after($("#boxSFQVDelivery"));
$("#boxSFName").css("width", "450px");
$("#SFName").css("width", "350px");
$("#boxSFAttn").css("width", "450px");
$("#SFAttn").css("width", "350px");
$("#boxSFAddr1").css("width", "450px");
$("#SFAddr1").css("width", "350px");
$("#boxSFAddr2").css("width", "450px");
$("#SFAddr2").css("width", "350px");
$("#boxSFCity").css("width", "450px");
$("#SFCity").css("width", "350px");
$("#boxSFState").css("width", "450px");
$("#SFState").css("width", "360px");
$("#boxSFZip").css("width", "450px");
$("#SFZip").css("width", "350px");
$("#boxSFPhone").css("width", "450px");
$("#SFPhone").css("width", "350px");
$("#boxSFEmail").css("width", "450px");
$("#SFEmail").css("width", "350px");
$("#boxSFQVDelivery").css("width", "450px");
$("#boxSFQVDelivery").css("margin", "0px 0px");
$('#boxSFQVDelivery label')[0].innerHTML = "<span style='font-size:9pt;'>Check to receive a delivery notification email.</span>";
$("#boxDeliveryMethod").css("width", "450px");
$("#DeliveryMethod").before($("#boxDeliveryMethod > label"));
$('#boxDeliveryMethod label')[0].innerHTML = "<span style='font-size:10pt;font-weight:bold;'>Select Label Option </span>";
var vOrdNo = $("#SFCust01").val();
vOrdNo = vOrdNo.replaceAll("-", "");
$("#Reference1").val(vOrdNo);
setTimeout(function(){
document.getElementById("STCountry").value = "US";
}, 5000);
});
var vItemsWin = null;
$("#AddItems").click(function()
{
$("#SFCountry").val("US");
document.getElementById("PleaseWait").hidden = false;
document.getElementById("AddItems").setAttribute("disabled","disabled");
vItemsWin = setInterval(function() { if (document.getElementsByTagName("tbody")[1]) { AddAR(); } }, 300);
});
function AddAR()
{
clearInterval(vItemsWin);
document.getElementById("PleaseWait").hidden = true;
var list = document.getElementsByTagName("tbody")[1];
list.getElementsByTagName("th")[3].innerHTML = "Enter Quantity to Return ♦";
list.getElementsByTagName("th")[6].innerHTML = "Select Return Reason ♦";
document.querySelector("#_ARItemsModalPopup > div > div.modal-header > div > h2").innerHTML = "Returning Items";
var vCreateReasons = '<select id="ReturnReasons" style="width:110px"><option value="">- Select -</option><option value="S1 Too Long">Too Long</option><option value="S2 Too Short">Too Short</option><option value="S3 Too Loose">Too Loose</option><option value="S4 Too Tight">Too Tight</option></select>';
var u = 6;
var collection = document.getElementsByClassName("itemRow");
for (let i = 0; i < collection.length; i++) {
if (i == 0) {
list.getElementsByTagName("td")[u].innerHTML = vCreateReasons;
} else {
u = u + 7;
list.getElementsByTagName("td")[u].innerHTML = vCreateReasons;
}
}
var vProcessButton = '<input type="button" id="validatingReasons" value="Create Shipping label">';
$("#process").before(vProcessButton);
let x = document.getElementById("validatingReasons");
x.addEventListener("click", validateReasons, true);
document.getElementById("process").setAttribute("disabled","disabled");
$("#process").css("visibility", "hidden");
document.getElementById("AddItems").removeAttribute("disabled");
}
function checkSelectList()
{
var vRIbody = document.getElementsByTagName("tbody")[1];
var vSelectList = vRIbody.getElementsByTagName("select");
for (let i = 0; i < vSelectList.length; i++)
{
vSelectList[i].style.backgroundColor = "#e5e5e5";
}
}
function validateReasons()
{
var c = 1;
var vCodeLimitCnt = 1;
var vSelectReasonCode; // Selected Reason Code
var vAllReasons; // Selected Reason
$("#SFCust03").val(""); // Custom03
var vCanShip = true;
var vSFCustom3 = "";
var vSKU = ""; // SKU
var vRef2 = "";
var vRIwin = document.getElementsByTagName("tbody")[1];
var vInputE = vRIwin.getElementsByTagName("input");
var vSelectE = vRIwin.getElementsByTagName("select");
var vDivT = vRIwin.getElementsByTagName("div");
var vInx = 0;
var vSub = 0;
var vSKUct = 0;
checkSelectList();
for (let i = 0; i < vInputE.length; i++)
{
if (vInputE[i].value) // zero is recognized. All inputs have a value. 0(0,1) 1(2,3) 2(4,5) 3(6,7) 4(8,9)
{
// SKU: 5, 12, 19, 26, 33
if (vInputE[i].value>0 && vInputE[i].value<1000) // Quantity Selection, which is one or greater.
{
vSub = i-1;
vInx = vSub/2;
if (!vSelectE[vInx].value) // Reason not Selected
{
vSelectE[vInx].style.backgroundColor = "red";
vCanShip = false;
} else {
switch(vInx)
{
case 0:
vSKUct = 5;
break;
case 1:
vSKUct = 12;
break;
case 2:
vSKUct = 19;
break;
case 3:
vSKUct = 26;
break;
case 4:
vSKUct = 33;
break;
}
vAllReasons = vSelectE[vInx].value;
vSelectReasonCode = vAllReasons.substring(0, 2);
vSFCustom3 = vSFCustom3 + "|" + vSelectReasonCode + "|" + c;
$("#SFCust03").val(vSFCustom3);
vSKU = vRIwin.getElementsByTagName("td")[vSKUct].innerHTML;
if (vCodeLimitCnt < 3) {
vRef2 = vRef2 + " " + vSKU.substring(0, 3) + "-" + vSKU.substring(3, 6) + "-" + vSKU.substring(6, 9) + " " + vSelectReasonCode;
vCodeLimitCnt = vCodeLimitCnt + 1;
$("#Reference2").val(vRef2);
}
}
}
}
c = c + 1;
}
if (vCanShip == true)
{
var vOrdNo = $("#SFCust01").val();
if (vOrdNo) {
var noDash = vOrdNo.replace(/[^0-9A-Z]+/gi,"");
$("#Reference1").val(noDash);
}
document.getElementById("process").removeAttribute("disabled");
document.getElementById("ProcessShipment").removeAttribute("disabled");
document.getElementById("process").click();
}
}
//*****************************************************************
//Below code fixes issue with Next and Previous Buttons not working
// function runNextPageBtn() {
// nextPageBtn(true);
// }
// function runPreviousPageBtn() {
// previousPageBtn(true);
// }
// setInterval(function () {
// if ((e = document.getElementById("arItemsPagerNextClick"))) {
// e.removeEventListener("click", runNextPageBtn);
// e.addEventListener("click", runNextPageBtn);
// }
// if ((e = document.getElementById("arItemsPagerPreviousClick"))) {
// e.removeEventListener("click", runPreviousPageBtn);
// e.addEventListener("click", runPreviousPageBtn);
// }
// }, 3000);
//*****************************************************************/* format the body of the page and center align the shipping form */
.ColorGroup-YellowGreen {
width: 510px;
display: block;
margin-left: auto;
margin-right: auto;
align-content: center;
align-items: center;
justify-content: center;
}
.MastLeft {margin: 0px 0px 0px 0px; padding: 0px; width: 640px;height: 250px; min-height: 250px;align-items: center; justify-content: center;} /* Sets Margins and width of the Announcement section */
#main_ship_form { position:relative; top:-40px; left:100px; background-color:#ffffff; }
body > div.ColorGroup-YellowGreen > div.Header { position:relative; top:-10px; left:200px; }
.FormModule .ButtonBar{height:50px;background-color:#ffffff;} /* the Process Shipment and Clear section bar */
/* .ButtonPrime {background:none;background-color:#000000;font-family: Arial, Helvetica, san-serif;
font-size: 12px;padding:5px; position:relative; left:-60px;} */
.FirstColumnModule { border-style:none!Important;background-color:#ffffff;}
TD {border-style:none!Important;}
ol {padding-left: 100px;}
h4 {display:none!important;}
HR {display:none!important;}
#_ARItemsModalPopup > div > div.modal-header {background-color:#000000;}
#_ARItemsModalPopup > div > div.modal-body > div > div.Header {background-color:#000000;}
#_ARItemsModalPopup > div > div.modal-footer {background-color:#000000;}
#_ARItemsModalPopup > div > div.modal-body > div > table > tbody > tr.ColumnHeader > th:nth-child(4), #_ARItemsModalPopup > div > div.modal-body > div > table > tbody > tr.ColumnHeader > th:nth-child(7) {background-color:#000000;color:#ffffff;}
#boxSFAddr1, #boxSFName, #boxSFAddr2, #boxSFCity, #boxSFState, #boxSFZip, #boxSFPhone, #boxSFEmail, #boxSFQVDelivery { padding: 9px 0px 0px 0px; }
#boxDeliveryMethod { padding: 9px 0px 5px 0px; }
#process {background-color:#ffffff;color:#000000;}
.simpleInput { width: 62px;}<ol>
<li>Verify your address for the return label.</li>
<li>Select your shipping label option.</li>
<li>Click the Add Items button to select the items being returned.</li>
<li>Click the 'Process Shipment' button to get your label.</li>
</ol><br>
After you have printed your shipping label, you can take your package to any UPS dropoff location.
<br><br>
<b>To find the nearest UPS authorized location select <a href="http://www.ups.com/dropoff?loc=en_US&WT.svl=PriNav" target="_blank"> UPS Drop-Off Locator </a></b><br><br>FITFLOP90kaKvB6HWLPajDfalsefalsetruefalsefalsefalsefalsetruefalse5946falsefalse0FITFLOPODW0422ecjXwn2Rqtruetrue26042025-12-05T00:30:13falsefalsefalsefalsefalsefalsefalsefalse0truefalsefalsefalsefalsefalsefalsefalsefalsefalseRklURkxPUA==falseP225861truefalse766b0465-9795-4e4c-8024-548f4253cf24truefalsefalsefalsefalse<script>
function testSp()
{
var vhide;
var vTrackNo;
var vRef1;
var vRef2;
var vtext1 = "";
var vItem1 = "";
var vItem2 = "";
var vPosition = 0;
const months = ["January","February","March","April","May","June","July","August","September","October","November","December"];
const d = new Date();
let month = months[d.getMonth()];
var vSuccessful = $('.HideWhenPrint')[0].innerHTML;
if (vSuccessful.indexOf("Shipment") >0) {
vhide = $('.HideWhenPrint')[2].innerHTML;
vTrackNo = vhide.trim();
vTrackNo = vTrackNo.substr(0, 18);
vRef1 = $('.Body strong')[4].innerHTML;
if (vRef1 != "")
{
vRef1 = vRef1.substr(20);
}
vRef2 = $('.Body strong')[5].innerHTML;
if (vRef2 != "")
{
vRef2 = vRef2.substr(20);
vRef2 = vRef2.trim();
}
vtext1 = '<h3>Returns Packing List</h3><br><b>Place this Returns Packing List inside your return package</b> (in case your shipping label gets damaged)<br><br><table style="width: 70%"><tr><th align="left" style="width: 55%">Tracking Number:</th><th align="left">Order Number:</th></tr><tr><td>'
vPosition = (vRef2.indexOf(" ") + 3);
vItem1 = vRef2.substring(0, vPosition);
vItem1 = vItem1.trim();
vItem2 = vRef2.substring(vPosition + 1);
vItem2 = vItem2.trim();
if (vRef2.length > 17) {
vtext1 = vtext1 + vTrackNo + '</td><td>' + vRef1 + '</td></tr><tr><td> </td></tr><tr><th align="left" style="width: 55%">Return Code:</th><th align="left">Label Date: ' + month +' ' + d.getDate() + ', ' + d.getFullYear() + '</th></tr><tr><td>' + vItem1 + '</td></tr><tr><td>' + vItem2 + '</td></tr></table>'
} else {
vtext1 = vtext1 + vTrackNo + '</td><td>' + vRef1 + '</td></tr><tr><td> </td></tr><tr><th align="left" style="width: 55%">Return Code:</th><th align="left">Label Date: ' + month +' ' + d.getDate() + ', ' + d.getFullYear() + '</th></tr><tr><td>' + vRef2 + '</td></tr></table>'
}
vtext1 = vtext1 + '<br><br><h3>Instructions:</h3><ol><li><b>Ensure that there are no other tracking labels attached to your package.</b> </li><br><br><li><b>Fold the printed label at the solid line above.</b> Place the label in a UPS Shipping Pouch. If you do not have a pouch, affix the folded label using clear plastic shipping tape over the entire label. Take care not to cover any seams or closures.<br><br></li>'
vtext1 = vtext1 + '<li><b>Drop-off<br></b><ul><li>Take this package to any location of The UPS Store®, UPS Customer Center, UPS Drop Box, or any UPS Authorized Shipping Outlet® near you. Items sent via UPS Returns® (including returns sent via UPS Ground) are accepted at any UPS Drop Box. To find your closest UPS location visit <a href="http://www.ups.com/dropoff" target="_blank">http://www.ups.com/dropoff</a> or click <a name="upsLocatorLink" href="http://www.ups.com/dropoff?autosubmit=1&Lang=eng&Country=US&AirPickUp=no&GroundPickup=yes" target="_blank">here</a>.</li></ol></div>'
$('.Body')[0].innerHTML = vtext1;
} else { // INSTRUCTIONS FROM EMAIL LABEL
vhide = $('.HideWhenPrint')[0].innerHTML;
vTrackNo = vhide.trim();
vTrackNo = vTrackNo.substr(0, 18);
vRef1 = $('.Body strong')[4].innerHTML;
if (vRef1 != "")
{
vRef1 = vRef1.substr(20);
}
vRef2 = $('.Body strong')[5].innerHTML;
if (vRef2 != "")
{
vRef2 = vRef2.substr(20);
vRef2 = vRef2.trim();
}
vtext1 = '<h3>Returns Packing List</h3><br><b>Place this Returns Packing List inside your return package</b> (in case your shipping label gets damaged)<br><br><table style="width: 70%"><tr><th align="left" style="width: 55%">Tracking Number:</th><th align="left">Order Number:</th></tr><tr><td>'
vPosition = (vRef2.indexOf(" ") + 3);
vItem1 = vRef2.substring(0, vPosition);
vItem1 = vItem1.trim();
vItem2 = vRef2.substring(vPosition + 1);
vItem2 = vItem2.trim();
if (vRef2.length > 17) {
vtext1 = vtext1 + vTrackNo + '</td><td>' + vRef1 + '</td></tr><tr><td> </td></tr><tr><th align="left" style="width: 55%">Return Code:</th><th align="left">Label Date: ' + month +' ' + d.getDate() + ', ' + d.getFullYear() + '</th></tr><tr><td>' + vItem1 + '</td></tr><tr><td>' + vItem2 + '</td></tr></table>'
} else {
vtext1 = vtext1 + vTrackNo + '</td><td>' + vRef1 + '</td></tr><tr><td> </td></tr><tr><th align="left" style="width: 55%">Return Code:</th><th align="left">Label Date: ' + month +' ' + d.getDate() + ', ' + d.getFullYear() + '</th></tr><tr><td>' + vRef2 + '</td></tr></table>'
}
vtext1 = vtext1 + '<br><br><h3>Instructions:</h3><ol><li><b>Ensure that there are no other tracking labels attached to your package.</b> </li><br><br><li><b>Fold the printed label at the solid line above.</b> Place the label in a UPS Shipping Pouch. If you do not have a pouch, affix the folded label using clear plastic shipping tape over the entire label. Take care not to cover any seams or closures.<br><br></li>'
vtext1 = vtext1 + '<li><b>Drop-off<br></b><ul><li>Take this package to any location of The UPS Store®, UPS Customer Center, UPS Drop Box, or any UPS Authorized Shipping Outlet® near you. Items sent via UPS Returns® (including returns sent via UPS Ground) are accepted at any UPS Drop Box. To find your closest UPS location visit <a href="http://www.ups.com/dropoff" target="_blank">http://www.ups.com/dropoff</a> or click <a name="upsLocatorLink" href="http://www.ups.com/dropoff?autosubmit=1&Lang=eng&Country=US&AirPickUp=no&GroundPickup=yes" target="_blank">here</a>.</li></ol></div>'
$('.Body')[0].innerHTML = vtext1;
} // End Else
} //End Function
window.onload=testSp;
</script>0ASIA90<br><br>
<h2 style='color:black;'>Instructions to receive your shipping label:</h2>
<ol>
<li>Enter your order number, email address, and phone number used to place your order. Click Continue.<br>
*This information must be input exactly as input during order placement</li>
<li>Complete the return form and printout your shipping label.</li>
<li>Affix the label to the package and bring your return package to an authorized UPS drop-off location.</li>
</ol>
<br>
<br>
<br>
<br><br>
<br>
<br><br>
<h3>Shipping Instructions</h3>
1. Enter the first 12 characters of your Order Number, Email Address, and your Phone Number without dashes as exactly entered for your order and Click Continue to enter the shipping label creation page.<br><br>
2. Complete the Return Form.<br><br>
3. Printout your shipping label(s) and affix it to the package(s).<br><br>
4. Bring your package(s) at an Authorized UPS Drop-off.<br><br>002d40f40a-ffe5-4a39-861a-216f2c8d84eac79f5aee-cdb0-475f-8e9d-8c1c32f44352falsefalse1falseFITFLOP29783Authorized Returnstrue0a2ecf8f6-f49f-4f29-a6ef-a1b08a14ec6cFitFlop AR URL2022-04-07T00:00:00900038329529781Order Number129629785Email Address229729784Phone Number3