Guest Access Login
CenturyLink
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All rights reserved.FooterWebSiteTermsLinkZfalse0Web Site Terms of UseFooterPolicyLinkZfalse0Privacy PolicyFooterCookieDisclosureLinkZfalse0Cookie DisclosureFooterTermsConditionsLinkZfalse0Service Terms and ConditionsSFTitleTfalse0ShipmentFormHeaderTfalse0Shipment InformationSFAddressBookKfalse0SFNameSfalse0RequiredFull NameSFAttnSfalse0SFAddr1Sfalse0RequiredAddress 1SFAddr2Sfalse0Address 2SFAddr3Sfalse0SFCitySfalse0RequiredCitySFStateXfalse0RequiredStateSFZipSfalse0RequiredPostal CodeSFPhoneSfalse0Phone NumberSFEmailSfalse0RequiredEmail AddressSFQVLabelNotCfalse0SFQVInTranNotCfalse0SFQVExcNotCfalse0SFQVDelNotCfalse0SFCust01Xfalse0Label Delivery 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Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. 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.ButtonStandard {border-style:none!Important; background:none; background-color:#EBEBE6; color:#000000; font-weight: bold;} /* Clear Button */<center><b>Shipping Instructions</b></center><br/>
<p style="color: red;">**Mobile device users, you must rotate your screen to landscape mode to view and submit this form correctly.**</p><br/>
The email and name fields will be used to locate your CenturyLink account.<br/></br/>Please use exact spelling to ensure your account is linked to this return request.
<br/></br/>
<b>If you are currently leasing your equipment from CenturyLink, please be sure to return your leased equipment within 30 days from the date your service was canceled to avoid non-return fees of up to $200 per piece of leased equipment.</b><br/><br/><br/>
Note: If you are returning <b>more than four WiFi pods</b>, please divide them into two shipments. You can request another label or QR code by submitting this form a second time. CenturyLink90truefalsefalsefalsefalsefalsefalsefalsefalse5946falsetrue0falsefalse1753-01-01T00:00:00falsefalsefalsefalsefalsefalsefalsefalse2truefalsefalsefalsefalsefalsefalsefalsefalsetrueQ2VudHVyeUxpbms=falseP204932falsefalsecf9ab00f-2729-4701-b5a4-dc3deab9b1b6falsefalsefalsefalsefalse<script>
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$('.Body')[0].innerHTML = "<h3>Follow the steps below to return your modem successfully and avoid unreturned equipment charges. All equipment must be returned within 30 days to avoid non-return fees of up to $200 per piece of equipment. </h3><ol><li>Gather your modem/router and all power cables that were supplied by CenturyLink. Also include any wireless accessories that you received from CenturyLink.</li><li>Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded.</li><li>Close the box with strong tape designed for shipping.</li><li>Cover or remove all markings and previous shipping labels on the outside of the box.</li><li>Fold the printed label at the solid line above. Attach the return shipping label to a single side of the box and cover the entire label with clear shipping tape.</li><li>Drop the box off at any <a name='upsLocatorLink' href='http://www.ups.com/dropoff?autosubmit=1&Lang=eng&Country=US&Postal=&AirPickUp=no&GroundPickup=yes' target='_blank'>authorized UPS Shipping Center</a> location near you.</li></ol>"
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$('.Body')[0].innerHTML = "<h3>Follow the steps below to return your modem successfully and avoid unreturned equipment charges. All equipment must be returned within 30 days to avoid non-return fees of up to $200 per piece of equipment. </h3><ol><li>Gather your modem/router and all power cables that were supplied by CenturyLink. Also include any wireless accessories that you received from CenturyLink.</li><li>Pack these items in a rigid box with flaps intact. Use cushioning material to make sure the equipment stays in place and is well padded.</li><li>Close the box with strong tape designed for shipping.</li><li>Cover or remove all markings and previous shipping labels on the outside of the box.</li><li>Take this email or your smartphone to your local <a href='https://www.theupsstore.com/tools/find-a-store' target='_blank'>The UPS Store location</a> and have them scan it to produce a shipping label.</li></ol>"
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</script>0P225614US902025-09-22T12:53:33kelley.sloan@lumen.com36XzcWmhPRD_CenturyLink_000000_RefreshToken006cf64677-a331-4f43-9725-b959e4a3e8389688f901-b266-43a5-b65c-ce764d3a13fcfalsefalse1falseCenturyLink28291Guest Accesstrue03e2a94bb-3bb2-489f-9900-1256bb6a51632021-07-20T00:00:0010000