Guest Access Login
FANUC USA CORP
HeaderTfalseGuest Access LoginContinueJfalseContinue as GuestLoginTitleTfalse0Login PageLoginTitleGuestTfalse0LoginTitleARTfalse0LoginHeaderTfalse0LoginHeaderGuestTfalse0LoginHeaderARTfalse0LoginIDSfalse0RequiredLogin IDLoginIDGuestSfalse0LoginIDARSfalse0PasswordSfalse0RequiredPasswordForgotPasswordTfalse0ChangePasswordTfalse0RegisterTfalse0ChangePasswordTitleTfalse0RequiredChange Password TitleOldPasswordSfalse0RequiredOld PasswordNewPasswordSfalse0RequiredNew PasswordConfirmPasswordSfalse0RequiredConfirm PasswordExpireMessageTfalse0Password ExpireForgotPasswordTitleTfalse0Forgot Password TitleForgotMessageTfalse0Your Password is sent by E-Mail to youCompanyNameSfalse0CompanyNameGuestSfalse0CompanyNameARSfalse0B2CDirectLoginCfalse0B2CSelfInviteCfalse0B2CRemoveLinkCfalse0ShippingHeaderHeaderTfalse0Intelligent Reverse LogisticsHeaderAdminstrationLinkSectionAfalse0AdministrationHeaderAdminTransactionsLinkSectionAfalse0TransactionsHeaderAdminVoidShipmentsLinkZfalse0Void ShipmentsHeaderAdminLabelRetrievalZfalse0Label RetrievalHeaderAdminPackageHistoryLinkZfalse0Package HistoryHeaderAdminManageLinkSectionAfalse0ManageHeaderAdminUsersLinkZfalse0UsersHeaderAdminAddressesLinkZfalse0AddressesHeaderAdminAccountsLinkZfalse0AccountsHeaderAdminAnnouncementsLinkZfalse0AnnouncementHeaderAdminImportExportLinkSectionAfalse0Import/ExportHeaderAdminImportLinkZfalse0ImportHeaderAdminExportLinkZfalse0ExportHeaderAdminExportConfigLinkZfalse0Export ConfigHeaderAdminShipSettingsSectionLinkAfalse0Ship SettingsHeaderAdminCompanyKeysLinkZfalse0Company KeysHeaderAdminReferencesLinkZfalse0ReferencesHeaderAdminProductsLinkZfalse0ProductsHeaderAdminWeightsLinkZfalse0WeightsHeaderAdminThermalPrintSetupLinkZfalse0Thermal Printer SetupHeaderHistoryLinkZfalse0HistoryHeaderShippingZfalse0ShippingUserMenuChangePasswordLinkZfalse0Change PasswordUserMenuEnvironmentLinkZfalse0EnvironmentUserMenuLogOffLinkZfalse0Log OffUserMenuDiagnosticsLinkZfalse0DiagnosticsUserMenuCompanyListLinkZfalse0Company ListSupportMenuContactLinkZfalse0Contact PSI SupportHeaderAdminBranchesLinkZfalse0BranchesHeaderAdminOrdersLinkSectionZfalse0OrdersHeaderAdminOrdersLinkZfalse0OrdersHeaderAdminOrderReasonsLInkZfalse0ReasonsFooterCopyrightAfalse0Copyright © 2011 - 2025, United Parcel Service of America, Inc. All rights reserved.FooterWebSiteTermsLinkZfalse0Web Site Terms of UseFooterPolicyLinkZfalse0Privacy PolicyFooterCookieDisclosureLinkZfalse0Cookie DisclosureFooterTermsConditionsLinkZfalse0Service Terms and ConditionsSFTitleTfalse0Ship FromShipmentFormHeaderTfalse0Shipment InformationSFAddressBookKfalse0SFNameSfalse0RequiredCompany NameSFAttnSfalse0RequiredAttentionSFAddr1Sfalse0RequiredAddress Line 1SFAddr2Sfalse0SFAddr3Sfalse0SFCitySfalse0RequiredCitySFStateXfalse0RequiredState (abbreviation)SFZipSfalse0RequiredPostal CodeSFPhoneSfalse0Phone NumberSFEmailSfalse0E-Mail AddressSFQVLabelNotCfalse0SFQVInTranNotCfalse0SFQVExcNotCfalse0SFQVDelNotCfalse0SFCust01Xfalse0SFCust02Xfalse0SFCust03Xfalse0SFCust04Xfalse0SFCust05Xfalse0SFCust06Xfalse0SFCust07Xfalse0SFCust08Xfalse0SFCust09Xfalse0SFCust10Xfalse0SFManualValidateXfalse0STTitleTfalse0Ship ToSTAddrBookKtrue0SFCountrySTBranchKfalse0STNameSfalse0Company NameSTAttnSfalse0AttentionSTAddr1Sfalse0RequiredAddress Line 1STAddr2Sfalse0Address Line 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CommoditiesQfalse0UploadDocumentsCfalse0UseDifferentSoldToCfalse0DocOnlyCfalse0MonValueMfalse0PackTitleTfalse0PackageHeaderTfalse0PackageNumPkgsNfalse01|20|Number of Packages must be between 1 and 20|WeightNfalse0WeightLengthNfalse0HeightNfalse0WidthNfalse0InsuredValMfalse0Proactive ResponseCfalse0DryIceCfalse0DryIceWeightNfalse0DataTitleTfalse0Check01Cfalse0Check02Cfalse0CommentSfalse0Ref01Rfalse0RequiredOrder number / RMARef02Rfalse0RequiredFANUC Customer NumberRef03Rfalse0RequiredReason for ReturnReason|Description|Description|0Ref04Rfalse0Ref05Rfalse0Ref06Rfalse0Ref07Rfalse0Ref08Rfalse0Ref09Rfalse0Ref10Rfalse0PackageAddBtnJfalse0AddPackageRemoveBtnJfalse0RemovePackageSelectTxtAfalse0PackagePaymentMethodPfalse0RequiredBill pickup charges to:MYUPSCCHolderNameSfalse0RequiredCredit Card Holder NameCardNumberSfalse0RequiredCredit Card NumberSecurityCodeSfalse0RequiredSecurity CodeExpirationMonthSfalse0RequiredExpiration MonthExpirationYearSfalse0RequiredExpiration YearCCAddressLine1Sfalse0RequiredAddress Line 1CCAddressLine2Sfalse0Address Line 2CCAddressLine3Sfalse0Address Line 3CCCitySfalse0RequiredCityCCStateXfalse0RequiredStateCCPostalcodeSfalse0RequiredPostal codePackageIdSfalse0CostCenterSfalse0OrderNumberKfalse0OrderItemSkuKfalse0ShipProcessButtonTfalse0Process ShipmentShipClearButtonTfalse0ClearShipHistoryButtonTfalse0Package HistoryShipRateButtonTfalse0RateShipBackButtonTfalse0BackShipAddItemsButtonTfalse0Add ItemsCancelButtonTfalse0CancelPickupLinkTfalse0Create PickupCreatePickupCfalse0PickupTitleTfalse0Pickup InformationPickupDateHfalse0Pickup Date2026-05-22PickupEarliestTimeIfalse0Earliest Pickup Time12:19PickupLatestTimeIfalse0Latest Pickup Time12:19PickupContactNameSfalse0Contact NamePickupPhoneXfalse0Phone NumberPickupRoomXfalse0Room NumberPickupFloorSfalse0Floor NumberPickupInstructionsSfalse0InstructionsPickupPointXfalse0PickupTomorrowCfalse0PurchaseOrderSfalse0RequiredPurchase Order NumberCommentsSfalse0CommentsCommoditiesXfalse0CommoditiesAutoFinishCfalse0InvoiceTitleTfalse0Commercial InvoiceAdditionalDocumentCfalse0Additional Documents (Paperless)SignatureWfalse0ShowInvoiceCfalse0Show Invoice (Override Paperless)ProductTitleTfalse0Invoice ItemsProductPartNumberKfalse0RequiredPart NumberProductDescriptionXfalse0RequiredDescriptionProductDescSecondaryXfalse0Description SecondaryProductDescOtherXfalse0Description OtherProductHarmCodeXfalse0Harmonized CodeProductPriceMfalse0RequiredPriceProductCountNfalse0RequiredCountProductCustom01Xfalse0ProductCustom02Xfalse0ProductCustom03Xfalse0ProductCustom04Xfalse0ProductCustom05Xfalse0ProductCustom06Xfalse0ProductCustom07Xfalse0ProductCustom08Xfalse0ProductCustom09Xfalse0ProductCustom10Xfalse0InvoiceHeaderTfalse0Commercial InvoiceInvoiceSubHeaderAfalse0Create International InvoiceInvoiceDetailsTxtAfalse0Invoice 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Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. Your return package will be viewable on ups.com within 24-48 hours.DocumentLabelDirectToMobileInstuctionsYfalse0UPS® Direct to MobileUPSWebPageZfalse0www.ups.com/content/us/en/index.jsxhttps://www.ups.com/content/us/en/index.jsxUPSDropOffLocatorZfalse0Drop Off Locatorhttp://www.ups.com/dropoff?autosubmit=1&lang=engUSPSCarrierPickupZfalse0https://carrierpickup.usps.comhttps://carrierpickup.usps.comUSPSWebPageZfalse0www.usps.comwww.usps.comDocumentInvoiceHeaderTfalse0InvoiceDocumentInvoiceFromSectionHeaderAfalse0FromDocumentInvoiceFromContactNameAfalse0Contact NameDocumentInvoiceFromCompanyNameAfalse0Company NameDocumentInvoiceFromWaybillNumberAfalse0Waybill NumberDocumentInvoiceFromAddressAfalse0AddressDocumentInvoiceFromCityAfalse0City/State-ProvinceDocumentInvoiceFromdateAfalse0DateDocumentInvoiceFromPostalCodeAfalse0Postal CodeDocumentInvoiceFromInvoiceNumberAfalse0Invoice NumberDocumentInvoiceFromPhoneAfalse0PhoneDocumentInvoiceFromPurchaseOrderNumberAfalse0Purchase Order NumberDocumentInvoiceFromFaxAfalse0FaxDocumentInvoiceFromTermsofSaleAfalse0Terms of sale (Incoterm)DocumentInvoiceFromEmailAfalse0E-Mail AddressDocumentInvoiceFromReasonForExportAfalse0Reason For ExportDocumentInvoiceshipToAfalse0Ship ToDocumentInvoicesoldToAfalse0Sold ToDocumentInvoicesUnitAfalse0UnitsDocumentInvoicesUnitofMeasureAfalse0Unit of MeasurementDocumentInvoiceDescriptionOfGoodsAfalse0Description of GoodsDocumentInvoicePartNumberAfalse0Part NumberDocumentInvoiceCommodityCodeAfalse0Commodity CodeDocumentInvoiceCOAfalse0C/ODocumentInvoiceValueAfalse0ValueDocumentInvoiceTotalAfalse0TotalDocumentInvoiceCurrencyAfalse0CurrencyDocumentInvoiceAddCommentsAfalse0Additional CommentsDocumentInvoiceLineTotalAfalse0Invoice Line TotalDocumentInvoiceDiscountAfalse0Discount/RebateDocumentInvoiceInvSubTotalAfalse0Invoice Sub-TotalDocumentInvoiceFreightAfalse0FreightDocumentInvoiceInsuranceAfalse0InsuranceDocumentInvoiceOtherAfalse0OtherDocumentInvoiceTotalInvoiceAmountAfalse0Total Invoice AmountDocumentInvoiceDecstatementAfalse0Declaration StatementDocumentInvoiceShipperSignAfalse0Shipper's Signature/ TitleDocumentInvoicePackCountAfalse0Package CountDocumentInvoiceTotalWeightAfalse0Total WeightProductUnitDfalse0RequiredUnit of MeasureEAProductOriginCountryDfalse0RequiredOrigin CountryUSTermsOfShipmentDfalse0RequiredTerms of ShipmentCurrencyCodeDfalse0RequiredCurrency CodeReasonForExportDfalse0RequiredReasonForExportOrderItemDfalse0OrderItemStaticCCCountryDfalse0RequiredCountry or TerritoryUSCCCardTypeDfalse0RequiredCredit Card Type00DropOffTypeIdDfalse00DryIcePurposeDfalse0DryIceUOMDfalse0International LanguageDfalse0InsuredCurDfalse0MeasureUnitDfalse0INWeightUnitDfalse01LPackTypeDfalse01CDutyVATPayInfoDfalse00PayInfoDtrue0STCust02DelMethodDfalse0Label Delivery Method6AServiceDfalse0RequiredServiceGNDServiceIntlDfalse0UPS Service International11ServiceCodeDfalse0UPS ServiceRSTypeDfalse02RDirectionDfalse00LabelFormatDfalse01GSTCountryDfalse0Country or TerritoryUSSFCountryDfalse0Country or TerritoryUS803FANUCCS603528808yD2e9pNkGd100FANUC USA CORPaf637fb9-169f-4746-ac56-27cbe293457a//*****************************************************************
// Popup with countdown of days left to remain active - 04.24.2026
//*****************************************************************
document.addEventListener("DOMContentLoaded", function () {
const inputEl = document.getElementById("CompanyAccountAuthorizedDTHidden");
// Final date: new Date(YYYY, MM-1, DD)
const finalDate = new Date(2026, 5, 30); // June 30, 2026
const today = new Date();
const daysRemaining = Math.ceil((finalDate - today) / (1000 * 60 * 60 * 24));
if (inputEl && inputEl.value.trim() === "") {
// ===== Add modal styles =====
const style = document.createElement("style");
style.appendChild(
document.createTextNode(`
.ups-modal-overlay {
position: fixed;
top: 0; left: 0;
width: 100%; height: 100%;
background-color: rgba(0, 0, 0, 0.6);
display: flex;
justify-content: center;
align-items: center;
z-index: 10000;
font-family: sans-serif;
opacity: 1;
visibility: visible;
transition: opacity 0.3s ease;
}
p { color:#000; }
.ups-modal {
background: white;
width: 90%;
max-width: 600px;
border: 3px solid orange;
border-radius: 8px;
display: flex;
flex-direction: column;
box-shadow: 0 0 20px rgba(0,0,0,0.3);
}
.ups-modal-header {
position: relative;
background-color: #351c15;
color: #ffc107;
padding: 16px 48px 12px;
border-bottom: 1px solid #e5e7eb;
display: block;
text-align: center;
}
.ups-modal-title {
margin: 0 0 4px 0;
padding-bottom: 0;
font-size: 1.25rem;
font-weight: bold;
color: #ffc107;
text-align: center;
}
.ups-modal-alias {
margin: 0;
font-size: 0.95rem;
font-weight: 600;
color: #ffc107;
text-align: center;
}
.ups-modal-body {
padding: 1rem 1rem 0.5rem 1rem;
color: #212529;
}
.ups-modal-note {
font-weight: bold;
background-color: #fff3cd;
color: #212529;
padding: 0.5rem;
margin-bottom: 1rem;
border-radius: 4px;
text-align: center;
}
.ups-countdown {
font-weight: bold;
background-color: #fff3cd;
color: #212529;
padding: 0.5rem;
margin-top: 1rem;
border-radius: 4px;
text-align: center;
}
.ups-modal-footer {
display: flex;
justify-content: space-between;
align-items: center;
padding: 0.25em 1em 1em 1em !important;
}
.ups-modal-hidden {
opacity: 0;
pointer-events: none;
visibility: hidden;
}
.ups-modal-btn {
padding: 0.5em 1em;
background-color: #351c15;
color: #ffc107;
border: none;
border-radius: 4px;
cursor: pointer;
font-weight: 600;
}
.ups-modal-btn:hover {
background-color: #ffc107;
color: #351c15;
}
`)
);
document.head.appendChild(style);
// ===== Build modal =====
const overlay = document.createElement("div");
overlay.className = "ups-modal-overlay";
const modal = document.createElement("div");
modal.className = "ups-modal";
// ===== Header =====
const header = document.createElement("div");
header.className = "ups-modal-header";
const title = document.createElement("h4");
title.className = "ups-modal-title";
title.innerText = "UPS Intelligent Reverse Logistics - Action Required";
// Get company alias
const aliasHidden = document.getElementById("CompanyAliasHidden");
const aliasValue = aliasHidden && aliasHidden.value ? aliasHidden.value : "[Not provided]";
const aliasLine = document.createElement("p");
aliasLine.className = "ups-modal-alias";
aliasLine.appendChild(document.createTextNode("Company Alias: " + aliasValue));
header.appendChild(title);
header.appendChild(aliasLine);
// ===== Body =====
const body = document.createElement("div");
body.className = "ups-modal-body";
const note = document.createElement("p");
note.className = "ups-modal-note";
note.style.whiteSpace = "pre-line";
const noteTop = document.createTextNode("THIS IS NOT AN ERROR MESSAGE\n");
const action = document.createElement("span");
action.style.color = "#dc3545";
action.style.fontWeight = "bold";
action.innerText = "Action Required by the Owner of this Portal";
note.appendChild(noteTop);
note.appendChild(action);
const message = document.createElement("p");
const lines = [
"Dear UPS IRL User/Company Admin,",
"",
"This Returns Portal requires a security platform update. The old platform is being shutdown!!",
"",
"We have been unable to reach the Company Administrator to complete the required changes.",
"",
"If you are the Company Administrator, or have contact information for the person or team responsible for this portal, please click the “Email UPS Migration Team” button below and share those details so that we may reach out and assist with the update."
];
lines.forEach(function (line) {
message.appendChild(document.createTextNode(line));
message.appendChild(document.createElement("br"));
});
const countdown = document.createElement("div");
countdown.className = "ups-countdown";
if (daysRemaining > 0) {
countdown.innerText = daysRemaining + " day(s) remaining until this portal is locked.";
} else {
countdown.innerText = "The final date has passed. This portal cannot be accessed at this time.";
}
body.appendChild(note);
body.appendChild(message);
body.appendChild(countdown);
// ===== Footer =====
const footer = document.createElement("div");
footer.className = "ups-modal-footer";
let closeTimerStarted = false;
const emailBtn = document.createElement("button");
emailBtn.className = "ups-modal-btn";
emailBtn.innerText = "Email UPS Migration Team";
const closeBtn = document.createElement("button");
closeBtn.className = "ups-modal-btn";
closeBtn.innerText = "Close";
closeBtn.style.display = "none";
// Show Close button after delay when popup loads
function startCloseTimer() {
if (closeTimerStarted) return;
closeTimerStarted = true;
setTimeout(function () {
closeBtn.style.display = "inline-block";
}, 5000);
}
emailBtn.addEventListener("click", function () {
const subject =
"UPS Intelligent Reverse Logistics OAuth Opt-In for Company Alias: " + aliasValue;
const bodyContent = `Thank you for reaching out and helping us with this important step. This email is being sent to the UPS Intelligent Reverse Logistics (IRL) team, not the owner or administrator of your returns portal.
The pop-up you received was generated by the IRL team as part of our ongoing migration efforts to ensure smooth, issue-free operations.
Our team will review your message and, when appropriate, will work with the portal or site owner on your behalf. Because this involves coordination with another organization, follow-up or changes to the portal may take several business days.
Please share any details you have about the portal — such as company name, website, or key contacts for returns — to help us complete this process efficiently.
Kindly share any additional contacts (full name, phone, email) below, or simply add extra emails to the CC line.
Customer Contact Information:
Full Name:
Phone:
Email:`;
const mailto =
"mailto:twclark@ups.com?subject=" +
encodeURIComponent(subject) +
"&body=" +
encodeURIComponent(bodyContent);
const a = document.createElement("a");
a.href = mailto;
document.body.appendChild(a);
a.click();
a.remove();
});
closeBtn.addEventListener("click", function () {
overlay.classList.add("ups-modal-hidden");
setTimeout(function () {
overlay.remove();
}, 300);
});
footer.appendChild(emailBtn);
// Only allow close before the final date
if (daysRemaining > 0) {
footer.appendChild(closeBtn);
// Delay starts when popup loads, not when email is clicked
startCloseTimer();
}
modal.appendChild(header);
modal.appendChild(body);
modal.appendChild(footer);
overlay.appendChild(modal);
document.body.appendChild(overlay);
}
});
//*****************************************************
// End popup with countdown
//*****************************************************Welcome to the FANUC AMERICA returns page, please use this free service to return your Warranty or Exchange Credit eligible parts. Any questions please call our toll free number 888-326-8287, Thank You !!FANUCCS90feHsPU3l4ANJPfalsefalsetruefalsefalsefalsefalsefalsefalse55872falsefalse0falsefalse1753-01-01T00:00:00falsefalsefalsefalsefalsefalsefalsefalse0falsefalsefalsefalsefalsetruefalsefalsefalsetrueRkFOVUNDUw==falseP019721 falsefalse6e10fef4-2391-4328-8315-c2c681e096e0falsefalsefalsefalsefalse0ASIA9001e8cef540-84f1-495c-825e-e553cad8a62090708f6d-8c75-4761-8aa9-f44dd82a21c1falsefalse1falsefalsefalsefalsefalsefalse0FANUCCS8031Guest Accesstrue0c5a1a2c9-ff0b-4a37-898a-698b6537d785FANUC USA CORP2024-10-17T00:00:005000