Guest Access Login
Company Name
INSTRUCTIONS:
- Click the continue button to enter to access the Returns form
HeaderTfalseGuest Access LoginContinueJfalseContinue as GuestLoginTitleTfalse0Login PageLoginTitleGuestTfalse0Log InLoginTitleARTfalse0LoginHeaderTfalse0LoginHeaderGuestTfalse0LoginHeaderARTfalse0LoginIDSfalse0Always RequiredLoginIDGuestSfalse0Always RequiredLogin IDLoginIDARSfalse0Always RequiredPasswordSfalse0Always RequiredPasswordForgotPasswordTfalse0ChangePasswordTfalse0RegisterTfalse0ChangePasswordTitleTfalse0Change Password TitleOldPasswordSfalse0Always RequiredOld PasswordNewPasswordSfalse0Always RequiredNew PasswordConfirmPasswordSfalse0Always RequiredConfirm PasswordExpireMessageTfalse0Password ExpireForgotPasswordTitleTfalse0Forgot Password TitleForgotMessageTfalse0Your Password is sent by E-Mail to youCompanyNameSfalse0CompanyNameGuestSfalse0Company NameCompanyNameARSfalse0B2CDirectLoginCfalse0B2CSelfInviteCfalse0B2CRemoveLinkCfalse0ShippingHeaderHeaderTfalse0Intelligent Reverse LogisticsHeaderAdminstrationLinkSectionAfalse0AdministrationHeaderAdminTransactionsLinkSectionAfalse0TransactionsHeaderAdminVoidShipmentsLinkZfalse0Void ShipmentsHeaderAdminLabelRetrievalZfalse0Label RetrievalHeaderAdminPackageHistoryLinkZfalse0Package HistoryHeaderAdminManageLinkSectionAfalse0ManageHeaderAdminUsersLinkZfalse0UsersHeaderAdminAddressesLinkZfalse0AddressesHeaderAdminAccountsLinkZfalse0AccountsHeaderAdminAnnouncementsLinkZfalse0AnnouncementHeaderAdminImportExportLinkSectionAfalse0Import/ExportHeaderAdminImportLinkZfalse0ImportHeaderAdminExportLinkZfalse0ExportHeaderAdminExportConfigLinkZfalse0Export ConfigHeaderAdminShipSettingsSectionLinkAfalse0Ship SettingsHeaderAdminCompanyKeysLinkZfalse0Company KeysHeaderAdminReferencesLinkZfalse0ReferencesHeaderAdminProductsLinkZfalse0ProductsHeaderAdminWeightsLinkZfalse0WeightsHeaderAdminThermalPrintSetupLinkZfalse0Thermal Printer SetupHeaderHistoryLinkZfalse0HistoryHeaderShippingZfalse0ShippingUserMenuChangePasswordLinkZfalse0Change PasswordUserMenuEnvironmentLinkZfalse0EnvironmentUserMenuLogOffLinkZfalse0Log OffUserMenuDiagnosticsLinkZfalse0DiagnosticsUserMenuCompanyListLinkZfalse0Company ListSupportMenuContactLinkZfalse0Contact PSI SupportHeaderAdminBranchesLinkZfalse0BranchesHeaderAdminOrdersLinkSectionZfalse0OrdersHeaderAdminOrdersLinkZfalse0OrdersHeaderAdminOrderReasonsLInkZfalse0ReasonsFooterCopyrightAfalse0Copyright © 2011 - 2025, United Parcel Service of America, Inc. All rights reserved.FooterWebSiteTermsLinkZfalse0Web Site Terms of UseFooterPolicyLinkZfalse0Privacy PolicyFooterCookieDisclosureLinkZfalse0Cookie DisclosureFooterTermsConditionsLinkZfalse0Service Terms and ConditionsSFTitleTfalse0Ship FromShipmentFormHeaderTfalse0Shipment InformationSFAddressBookKfalse0SFNameSfalse0RequiredCompany NameSFAttnSfalse0AttentionSFAddr1Sfalse0RequiredAddress Line 1SFAddr2Sfalse0SFAddr3Sfalse0SFCitySfalse0RequiredCitySFStateXfalse0RequiredStateSFZipSfalse0RequiredPostal CodeSFPhoneSfalse0SFEmailSfalse0SFQVLabelNotCfalse0SFQVInTranNotCfalse0SFQVExcNotCfalse0SFQVDelNotCfalse0SFCust01Xfalse0SFCust02Xfalse0SFCust03Xfalse0SFCust04Xfalse0SFCust05Xfalse0SFCust06Xfalse0SFCust07Xfalse0SFCust08Xfalse0SFCust09Xfalse0SFCust10Xfalse0SFManualValidateXfalse0STTitleTfalse0Ship ToSTAddrBookKfalse0Address Book896807797STBranchKfalse0STNameSfalse0RequiredCompany NameSTAttnSfalse0STAddr1Sfalse0RequiredAddress Line 1STAddr2Sfalse0STAddr3Sfalse0STCitySfalse0RequiredCitySTStateXfalse0RequiredStateSTZipSfalse0RequiredPostal CodeSTPhoneSfalse0STEmailSfalse0STAddEmail1Sfalse0STAddEmail2Sfalse0STAddEmail3Sfalse0STQVLabelNotCfalse0STQVInTranNotCfalse0STQVExcNotCfalse0STQVDelNotCfalse0STResidentialCfalse0STCust01Xfalse0STCust02Xfalse0STCust03Xfalse0STCust04Xfalse0STCust05Xfalse0STCust06Xfalse0STCust07Xfalse0STCust08Xfalse0STCust09Xfalse0STCust10Xfalse0STManualValidateXfalse0STLocationIDSfalse0ShipTitleTfalse0ShipmentDescriptionXfalse0RequiredDescription of MerchandiseDental ImpressionsCarbonNeutralCfalse0SatDeliveryCfalse0AdultSignatureCfalse0PrePaidAccountKfalse0ThirdPartyAccountKfalse0AdvancedPaymentOptionsTfalse0DutyVATPrePaidAccountKfalse0DutyVATThirdPartyAccountKfalse0SplitDutyVATCfalse0AreGoodsNotInFreeCirculationCfalse0InvoiceCfalse0International Special CommoditiesQfalse0UploadDocumentsCfalse0UseDifferentSoldToCfalse0DocOnlyCfalse0MonValueMfalse0PackTitleTfalse0Package(s)PackageHeaderTfalse0PackageNumPkgsNfalse01|20|Number of Packages must be between 1 and 20|WeightNfalse0Weight1LengthNfalse0HeightNfalse0WidthNfalse0InsuredValMfalse0Proactive ResponseCfalse0DryIceCfalse0DryIceWeightNfalse0DataTitleTfalse0Check01Cfalse0Check02Cfalse0CommentSfalse0Ref01Rfalse0Ref02Rfalse0Ref03Rfalse0Ref04Rfalse0Ref05Rfalse0Ref06Rfalse0Ref07Rfalse0Ref08Rfalse0Ref09Rfalse0Ref10Rfalse0PackageAddBtnJfalse0AddPackageRemoveBtnJfalse0RemovePackageSelectTxtAfalse0PackagePaymentMethodPfalse0RequiredBill pickup charges to:MYUPSCCHolderNameSfalse0RequiredCredit Card Holder NameCardNumberSfalse0RequiredCredit Card NumberSecurityCodeSfalse0RequiredSecurity CodeExpirationMonthSfalse0RequiredExpiration MonthExpirationYearSfalse0RequiredExpiration YearCCAddressLine1Sfalse0RequiredAddress Line 1CCAddressLine2Sfalse0Address Line 2CCAddressLine3Sfalse0Address Line 3CCCitySfalse0RequiredCityCCStateXfalse0RequiredStateCCPostalcodeSfalse0RequiredPostal codePackageIdSfalse0CostCenterSfalse0OrderNumberKfalse0OrderItemSkuKfalse0ShipProcessButtonTfalse0Process ShipmentShipClearButtonTfalse0ClearShipHistoryButtonTfalse0Package HistoryShipRateButtonTfalse0RateShipBackButtonTfalse0BackShipAddItemsButtonTfalse0Add ItemsCancelButtonTfalse0CancelPickupLinkTfalse0Create PickupCreatePickupCfalse0PickupTitleTfalse0Pickup InformationPickupDateHfalse0Pickup Date2025-10-19PickupEarliestTimeIfalse0Earliest Pickup Time08:36PickupLatestTimeIfalse0Latest Pickup Time08:36PickupContactNameSfalse0Contact NamePickupPhoneXfalse0Phone NumberPickupRoomXfalse0Room NumberPickupFloorSfalse0Floor NumberPickupInstructionsSfalse0InstructionsPickupPointXfalse0PickupTomorrowCfalse0PurchaseOrderSfalse0RequiredPurchase Order NumberCommentsSfalse0CommentsCommoditiesSfalse0CommoditiesAutoFinishCfalse0InvoiceTitleTfalse0Commercial InvoiceAdditionalDocumentCfalse0SignatureWfalse0ShowInvoiceCfalse0Show Invoice (Override Paperless)ProductTitleTfalse0Invoice ItemsProductPartNumberKfalse0RequiredPart NumberProductDescriptionXfalse0RequiredDescriptionProductDescSecondaryXfalse0Description SecondaryProductDescOtherXfalse0Description OtherProductHarmCodeXfalse0Harmonized CodeProductPriceMfalse0RequiredPriceProductCountNfalse0RequiredCountProductCustom01Xfalse0ProductCustom02Xfalse0ProductCustom03Xfalse0ProductCustom04Xfalse0ProductCustom05Xfalse0ProductCustom06Xfalse0ProductCustom07Xfalse0ProductCustom08Xfalse0ProductCustom09Xfalse0ProductCustom10Xfalse0InvoiceHeaderTfalse0Commercial InvoiceInvoiceSubHeaderAfalse0Create International InvoiceInvoiceDetailsTxtAfalse0Invoice DetailsInvoiceLineHeaderTxtAfalse0LineInvoiceTotalHeaderTxtAfalse0TotalInvoiceItemAddBtnJfalse0AddInvoiceItemEditBtnJfalse0EditInvoiceItemDeleteBtnJfalse0DeleteInvoiceItemFinishBtnJfalse0FinishInvoiceItemSearchBtnJfalse0SearchInvoiceItemSaveBtnJfalse0SaveInvoiceItemCancelBtnJfalse0CancelInvoiceItemClearBtnJfalse0ClearInvoiceItemFilterBtnJfalse0FilterInvoiceProductSelectBtnJfalse0SelectInvoiceProductSearchTitleJfalse0Search Results (Max of 50)InvoiceProductSearchRequiredInfoJfalse0The id field is required.DocumentHeaderTfalse0DocumentsLoginCSSGuestSfalse0CSS Guest AccessLoginCSSARSfalse0DocumentINoPackageFromEmailAfalse0This link has expired. Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. Your return package will be viewable on ups.com within 24-48 hours.DocumentLabelDirectToMobileInstuctionsYfalse0UPS® Direct to MobileUPSWebPageZfalse0www.ups.com/content/us/en/index.jsxhttps://www.ups.com/content/us/en/index.jsxUPSDropOffLocatorZfalse0Drop Off Locatorhttp://www.ups.com/dropoff?autosubmit=1&lang=engUSPSCarrierPickupZfalse0https://carrierpickup.usps.comhttps://carrierpickup.usps.comUSPSWebPageZfalse0www.usps.comwww.usps.comDocumentInvoiceHeaderTfalse0InvoiceDocumentInvoiceFromSectionHeaderAfalse0FromDocumentInvoiceFromContactNameAfalse0Contact NameDocumentInvoiceFromCompanyNameAfalse0Company NameDocumentInvoiceFromWaybillNumberAfalse0Waybill NumberDocumentInvoiceFromAddressAfalse0AddressDocumentInvoiceFromCityAfalse0City/State-ProvinceDocumentInvoiceFromdateAfalse0DateDocumentInvoiceFromPostalCodeAfalse0Postal CodeDocumentInvoiceFromInvoiceNumberAfalse0Invoice NumberDocumentInvoiceFromPhoneAfalse0PhoneDocumentInvoiceFromPurchaseOrderNumberAfalse0Purchase Order NumberDocumentInvoiceFromFaxAfalse0FaxDocumentInvoiceFromTermsofSaleAfalse0Terms of sale (Incoterm)DocumentInvoiceFromEmailAfalse0E-Mail AddressDocumentInvoiceFromReasonForExportAfalse0Reason For ExportDocumentInvoiceshipToAfalse0Ship ToDocumentInvoicesoldToAfalse0Sold ToDocumentInvoicesUnitAfalse0UnitsDocumentInvoicesUnitofMeasureAfalse0Unit of MeasurementDocumentInvoiceDescriptionOfGoodsAfalse0Description of GoodsDocumentInvoicePartNumberAfalse0Part NumberDocumentInvoiceCommodityCodeAfalse0Commodity CodeDocumentInvoiceCOAfalse0C/ODocumentInvoiceValueAfalse0ValueDocumentInvoiceTotalAfalse0TotalDocumentInvoiceCurrencyAfalse0CurrencyDocumentInvoiceAddCommentsAfalse0Additional CommentsDocumentInvoiceLineTotalAfalse0Invoice Line TotalDocumentInvoiceDiscountAfalse0Discount/RebateDocumentInvoiceInvSubTotalAfalse0Invoice Sub-TotalDocumentInvoiceFreightAfalse0FreightDocumentInvoiceInsuranceAfalse0InsuranceDocumentInvoiceOtherAfalse0OtherDocumentInvoiceTotalInvoiceAmountAfalse0Total Invoice AmountDocumentInvoiceDecstatementAfalse0Declaration StatementDocumentInvoiceShipperSignAfalse0Shipper's Signature/ TitleDocumentInvoicePackCountAfalse0Package CountDocumentInvoiceTotalWeightAfalse0Total WeightProductUnitDfalse0RequiredUnit of MeasureEAProductOriginCountryDfalse0RequiredOrigin CountryUSTermsOfShipmentDfalse0RequiredTerms of ShipmentCurrencyCodeDfalse0RequiredCurrency CodeReasonForExportDfalse0RequiredReasonForExportOrderItemDfalse0OrderItemStaticCCCountryDfalse0RequiredCountry or TerritoryUSCCCardTypeDfalse0RequiredCredit Card Type00DropOffTypeIdDfalse00DryIcePurposeDfalse0DryIceUOMDfalse0International LanguageDfalse0InsuredCurDfalse0MeasureUnitDfalse0INWeightUnitDfalse01LPackTypeDfalse01CDutyVATPayInfoDfalse00PayInfoDfalse0DelMethodDfalse0Label Delivery Method5PServiceDfalse0ServiceGNDServiceIntlDfalse0UPS Service InternationalServiceCodeDfalse0UPS Service1GRSTypeDfalse02RDirectionDfalse00LabelFormatDfalse01GSTCountryDfalse0USSFCountryDfalse0US3201Roydent5YY510HeWP1Fb0b1UWW100Roydentb18c5c78-c5b6-4332-810b-af6fa43814a2//*******************************************
//Modal Code - 07.02.2025
//*******************************************
document.addEventListener("DOMContentLoaded", function () {
// Try to get the element
const inputEl = document.getElementById("CompanyAccountAuthorizedDTHidden");
// Check if the element exists and has a value
if (inputEl && inputEl.value.trim() === "") {
(function () {
// Inject styles
const style = document.createElement("style");
// style.type = "text/css";
style.appendChild(
document.createTextNode(`
.ups-modal-overlay {
position: fixed;
top: 0; left: 0;
width: 100%; height: 100%;
background-color: rgba(0, 0, 0, 0.6);
display: flex;
justify-content: center;
align-items: center;
z-index: 10000;
font-family: sans-serif;
opacity: 1;
visibility: visible;
transition: opacity 0.3s ease;
}
.ups-modal {
background: white;
width: 90%;
max-width: 700px;
border: 3px solid orange;
border-radius: 8px;
display: flex;
flex-direction: column;
box-shadow: 0 0 20px rgba(0,0,0,0.3);
}
.ups-modal-body a {
text-decoration: underline;
color: #007bff; /* optional: a typical link color */
}
.ups-modal-header {
background-color: #351c15;
color: #ffc107;
display: flex;
justify-content: center;
padding: 1rem;
}
.ups-modal-title {
color: #ffc107;
margin: 0;
font-size: 1.25rem;
font-weight: bold;
}
.ups-modal-close {
background: none;
border: none;
color: white;
font-size: 1.5rem;
cursor: pointer;
}
.ups-modal-body {
padding: 1rem;
color: #212529;
}
.ups-modal-footer {
padding: 1rem;
text-align: right;
align-self: center;
}
.ups-modal-close-footer {
background-color: #ffc107;
color: white;
border: none;
padding: 0.5rem 1rem;
border-radius: 4px;
cursor: pointer;
}
.ups-modal-hidden {
opacity: 0;
pointer-events: none;
visibility: hidden;
}
`)
);
document.head.appendChild(style);
// Build overlay and modal
const overlay = document.createElement("div");
overlay.className = "ups-modal-overlay";
const modal = document.createElement("div");
modal.className = "ups-modal";
// Header with always-visible close button
const header = document.createElement("div");
header.className = "ups-modal-header";
const title = document.createElement("h4");
title.className = "ups-modal-title";
title.innerText = "Immediate Action Required";
const closeBtn = document.createElement("button");
closeBtn.className = "ups-modal-close";
closeBtn.setAttribute("aria-label", "Close");
// closeBtn.innerText = '×'; // Always visible
header.appendChild(title);
header.appendChild(closeBtn);
// Body
const body = document.createElement("div");
body.className = "ups-modal-body";
const heading = document.createElement("p");
heading.innerText = "UPS IRL Company Admin / IRL User,";
const p1 = document.createElement("p");
p1.innerText = "This site needs to be updated to the new protocol.";
const p2 = document.createElement("p");
p2.appendChild(document.createTextNode("The "));
const strong1 = document.createElement("strong");
strong1.innerText = "UPS Intelligent Reverse Logistics";
p2.appendChild(strong1);
p2.appendChild(document.createTextNode(" application transitioned to a new authentication protocol. The administrator must take specific actions to authenticate with a "));
const strong2 = document.createElement("strong");
strong2.innerText = "UPS.com account";
p2.appendChild(strong2);
p2.appendChild(document.createTextNode("."));
const p3 = document.createElement("p");
p3.appendChild(document.createTextNode("For questions or assistance, please contact: "));
const emailLink = document.createElement("a");
emailLink.href = "mailto:psisupport@ups.com";
emailLink.innerText = "psisupport@ups.com";
p3.appendChild(emailLink);
body.appendChild(heading);
body.appendChild(p1);
body.appendChild(p2);
body.appendChild(p3);
// Footer with delayed button
const footer = document.createElement("div");
footer.className = "ups-modal-footer";
const closeFooterBtn = document.createElement("button");
closeFooterBtn.className = "ups-modal-close-footer";
closeFooterBtn.innerText = "Close";
closeFooterBtn.style.display = "none"; // hide initially
footer.appendChild(closeFooterBtn);
// Assemble and inject
modal.appendChild(header);
modal.appendChild(body);
modal.appendChild(footer);
overlay.appendChild(modal);
document.body.appendChild(overlay);
// // Close modal function
function closeModal() {
overlay.classList.add("ups-modal-hidden");
setTimeout(() => overlay.remove(), 300);
}
closeBtn.addEventListener("click", closeModal);
closeFooterBtn.addEventListener("click", closeModal);
// Show footer "Close" after xx seconds
setTimeout(() => {
closeFooterBtn.style.display = "inline-block";
}, 10000);
})();
}
});
<center><b>ANNOUNCEMENT</b></center><br/></br/>
<b>Shipping Instructions:</b>
<b><p style="color:#825300;"> ♦ = Required Field on the Shipping Form</b></p>
<ol style="padding-left: .25rem;">
<li>Ship only the items that are authorized</li>
<li>Complete the Return Form</li>
<li>Printout your shipping label(s) and affix it to the package(s).</li>
<li>Bring your package(s) at an Authorized UPS Drop-off</li>
</ol>
<b><i>Shipments received by us without an RMA/PO Number will be refused.</i></b><br/><br/>
For Customer Service, call 888-555-1212 or email <u><a href="mailto:someone@example.com"><font color='red'>support@support.com</font></u></a><br/><br/>
Find an Authorized Drop-off location click the link: <a href="https://www.ups.com/dropoff/?loc=en_US" target="_blank">Find Drop-off Location</a>Roydent901ls6KNS3WYWDSfalsefalsefalsefalsefalsefalsefalsetruefalse501041falsefalse0falsefalse1753-01-01T00:00:00falsefalsefalsefalsefalsefalsefalsefalse0falsefalsefalsefalsefalsetruefalsefalsefalsetrueUm95ZGVudA==falseP247144falsefalsed9cf4cfa-e538-47b8-bf6e-4010ab8371f8falsefalsefalsefalsefalse0ASIA902025-10-17T14:21:27accounting@roydentlab.comqgGxk0iGPRD_Roydent_000000_RefreshToken<br><b><u>INSTRUCTIONS:</u></b>
<ul>
<li>Enter your credentials then click the continue button to access the Returns form</li>
</ul><br><b><u>INSTRUCTIONS:</u></b>
<ul>
<li>Click the continue button to enter to access the Returns form</li>
</ul>010da72fe5-57be-4033-865b-c8607749dbe8984ff89c-2e5f-4b49-9a40-973c937dd6ccfalsefalse1falseRoydent32011Guest Accesstrue0ee7285c5-449e-488b-b17f-eb2412c5d457Guest Access2023-04-25T00:00:001000601