Guest Access Login
DBSA
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Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. Your return package will be viewable on ups.com within 24-48 hours.DocumentLabelDirectToMobileInstuctionsYfalse0UPS® Direct to MobileUPSWebPageZfalse0www.ups.com/content/us/en/index.jsxhttps://www.ups.com/content/us/en/index.jsxUPSDropOffLocatorZfalse0Drop Off Locatorhttp://www.ups.com/dropoff?autosubmit=1&lang=engUSPSCarrierPickupZfalse0https://carrierpickup.usps.comhttps://carrierpickup.usps.comUSPSWebPageZfalse0www.usps.comwww.usps.comDocumentInvoiceHeaderTfalse0InvoiceDocumentInvoiceFromSectionHeaderAfalse0FromDocumentInvoiceFromContactNameAfalse0Contact NameDocumentInvoiceFromCompanyNameAfalse0Company NameDocumentInvoiceFromWaybillNumberAfalse0Waybill NumberDocumentInvoiceFromAddressAfalse0AddressDocumentInvoiceFromCityAfalse0City/State-ProvinceDocumentInvoiceFromdateAfalse0DateDocumentInvoiceFromPostalCodeAfalse0Postal CodeDocumentInvoiceFromInvoiceNumberAfalse0Invoice NumberDocumentInvoiceFromPhoneAfalse0PhoneDocumentInvoiceFromPurchaseOrderNumberAfalse0Purchase Order NumberDocumentInvoiceFromFaxAfalse0FaxDocumentInvoiceFromTermsofSaleAfalse0Terms of sale (Incoterm)DocumentInvoiceFromEmailAfalse0E-Mail AddressDocumentInvoiceFromReasonForExportAfalse0Reason For ExportDocumentInvoiceshipToAfalse0Ship ToDocumentInvoicesoldToAfalse0Sold ToDocumentInvoicesUnitAfalse0UnitsDocumentInvoicesUnitofMeasureAfalse0Unit of MeasurementDocumentInvoiceDescriptionOfGoodsAfalse0Description of GoodsDocumentInvoicePartNumberAfalse0Part NumberDocumentInvoiceCommodityCodeAfalse0Commodity CodeDocumentInvoiceCOAfalse0C/ODocumentInvoiceValueAfalse0ValueDocumentInvoiceTotalAfalse0TotalDocumentInvoiceCurrencyAfalse0CurrencyDocumentInvoiceAddCommentsAfalse0Additional CommentsDocumentInvoiceLineTotalAfalse0Invoice Line TotalDocumentInvoiceDiscountAfalse0Discount/RebateDocumentInvoiceInvSubTotalAfalse0Invoice Sub-TotalDocumentInvoiceFreightAfalse0FreightDocumentInvoiceInsuranceAfalse0InsuranceDocumentInvoiceOtherAfalse0OtherDocumentInvoiceTotalInvoiceAmountAfalse0Total Invoice AmountDocumentInvoiceDecstatementAfalse0Declaration StatementDocumentInvoiceShipperSignAfalse0Shipper's Signature/ TitleDocumentInvoicePackCountAfalse0Package CountDocumentInvoiceTotalWeightAfalse0Total WeightProductUnitDfalse0RequiredUnit of MeasureEAProductOriginCountryDfalse0RequiredOrigin CountryUSTermsOfShipmentDfalse0RequiredTerms of ShipmentCurrencyCodeDfalse0RequiredCurrency CodeReasonForExportDfalse0RequiredReasonForExportOrderItemDfalse0OrderItemStaticCCCountryDfalse0Country or TerritoryUSCCCardTypeDfalse0Credit Card Type00DropOffTypeIdDfalse00DryIcePurposeDfalse0DryIceUOMDfalse0International LanguageDfalse0InsuredCurDfalse0MeasureUnitDfalse0INWeightUnitDfalse01LPackTypeDfalse01CDutyVATPayInfoDfalse00PayInfoDfalse0PDelMethodDfalse0Label Delivery Method5PServiceDfalse0ServiceGNDServiceIntlDfalse0UPS Service InternationalServiceCodeDfalse01GRSTypeDfalse02RDirectionDfalse00LabelFormatDfalse01GSTCountryDfalse0USSFCountryDfalse0US1515DBSA0A270R6Mr3M4QRu6Vbs100DBSA3ea5ccd2-23a1-485e-a35a-ced1eb88aa77//Begin Popup Message
document.addEventListener("DOMContentLoaded", () => {
// Try to get the element
const inputEl = document.getElementById("CompanyAccountAuthorizedDTHidden");
// Check if the element exists and has a value
if (inputEl && inputEl.value.trim() === "") {
// Show popup
// Create outer container
const popup = document.createElement("div");
popup.id = "popup_custom";
// Inline styles for popup (overlay)
popup.style.display = "block";
popup.style.position = "fixed";
popup.style.left = "0";
popup.style.top = "0";
popup.style.width = "100%";
popup.style.height = "100%";
popup.style.backgroundColor = "rgba(0, 0, 0, 0.5)";
popup.style.zIndex = "500";
// Create inner wrapper
const wrapper = document.createElement("div");
wrapper.id = "popupCustom";
wrapper.className = "popup_wrapper";
// Inline styles for wrapper (white popup box)
wrapper.style.display = "block";
wrapper.style.margin = "70px auto 30px";
wrapper.style.maxWidth = "750px";
wrapper.style.minHeight = "100px";
wrapper.style.borderRadius = "6px";
wrapper.style.backgroundColor = "white";
wrapper.style.boxShadow = "0px 11px 12px rgba(0, 0, 0, 0.2)";
wrapper.style.padding = "20px 40px";
// Title
const title = document.createElement("h3");
title.className = "popup-title highlight";
title.textContent = "Immediate action required";
// Inline styles for title
title.style.textAlign = "center";
title.style.color = "red";
title.style.fontWeight = "bold";
// Message
const message = document.createElement("p");
message.style.color = "#000";
message.appendChild(document.createTextNode("Dear UPS IRL Company Admin,"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createTextNode("This site needs to be updated to the new protocol."));
message.appendChild(document.createElement("br"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createTextNode("The UPS Intelligent Reverse Logistics application is transitioning to a new authentication protocol. "));
message.appendChild(document.createTextNode("The administrator must take certain actions to authenticate with a UPS.com account. "));
message.appendChild(document.createElement("br"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createTextNode("For questions or assistance, please direct the site owner or administrator to contact us at: "));
// Add email link
const emailLink = document.createElement("a");
emailLink.href = "mailto:IRL@ups.com";
emailLink.textContent = "IRL@ups.com";
emailLink.style.color = "red";
emailLink.style.textDecoration = "underline";
message.appendChild(emailLink);
// Close link/button
const closeLink = document.createElement("a");
closeLink.href = "javascript:void(0);";
closeLink.className = "cta-1";
closeLink.textContent = " Close Window ";
// Inline styles for close button
closeLink.style.backgroundColor = "royalblue";
closeLink.style.color = "white";
closeLink.style.fontWeight = "bold";
closeLink.style.border = "none";
closeLink.style.outline = "none";
closeLink.style.display = "block";
closeLink.style.width = "145px";
closeLink.style.padding = "6px 0px";
closeLink.style.borderRadius = "5px";
closeLink.style.margin = "17px auto 10px";
closeLink.style.cursor = "pointer";
closeLink.style.textAlign = "center";
closeLink.style.textDecoration = "none";
// Add close behavior
closeLink.addEventListener("click", () => {
popup.style.transition = "opacity 0.2s ease";
popup.style.opacity = "0";
setTimeout(() => popup.remove(), 200);
});
// Assemble the popup
wrapper.appendChild(title);
wrapper.appendChild(message);
wrapper.appendChild(closeLink);
popup.appendChild(wrapper);
document.body.appendChild(popup);
}
});
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