ECCO
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Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. 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if ( $('#Reference10').val() == 'claims' )
{
$('.page-layout > img:nth-child(1)').remove();
$('body').prepend($('#header-claims').html());
$('#WARRANTY-CLAIM').show();
}
if ( $('#Reference10').val() == 'return' )
{
$('.page-layout > img:nth-child(1)').remove();
$('body').prepend($('#header-return').html());
}
//Begin Popup Message
document.addEventListener("DOMContentLoaded", () => {
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const inputEl = document.getElementById("CompanyAccountAuthorizedDTHidden");
// Check if the element exists and has a value
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popup.id = "popup_custom";
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popup.style.position = "fixed";
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popup.style.top = "0";
popup.style.width = "100%";
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popup.style.backgroundColor = "rgba(0, 0, 0, 0.5)";
popup.style.zIndex = "500";
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wrapper.style.margin = "70px auto 30px";
wrapper.style.maxWidth = "750px";
wrapper.style.minHeight = "100px";
wrapper.style.borderRadius = "6px";
wrapper.style.backgroundColor = "white";
wrapper.style.boxShadow = "0px 11px 12px rgba(0, 0, 0, 0.2)";
wrapper.style.padding = "20px 40px";
// Title
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title.className = "popup-title highlight";
title.textContent = "Immediate action required";
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title.style.color = "red";
title.style.fontWeight = "bold";
// Message
const message = document.createElement("p");
message.style.color = "#000";
message.appendChild(document.createTextNode("Dear UPS IRL Company Admin,"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createTextNode("This site needs to be updated to the new protocol."));
message.appendChild(document.createElement("br"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createTextNode("The UPS Intelligent Reverse Logistics application is transitioning to a new authentication protocol. "));
message.appendChild(document.createTextNode("The administrator must take certain actions to authenticate with a UPS.com account. "));
message.appendChild(document.createElement("br"));
message.appendChild(document.createElement("br"));
message.appendChild(document.createTextNode("For questions or assistance, please direct the site owner or administrator to contact us at: "));
// Add email link
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emailLink.href = "mailto:IRL@ups.com";
emailLink.textContent = "IRL@ups.com";
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});<div id="WARRANTY-CLAIM" style="display:none;">
Thank you for filing a warranty claim with ECCO! Please remember to retain a copy of your label to follow up with the status.
<br><br>
YOUR WARRANTY CLAIM # IS THE LAST 8 DIGITS OF YOUR TRACKING #.
<br><br>
All items that are being sent for evaluation will be discarded whether claim is approved or denied. Shoes must have been purchased within the one year to qualify for our limited warranty *some exclusions may apply.
<br><br>
Please contact <a href="mailto:ECCOUSA@ECCO.COM">ECCOUSA@ECCO.COM</a> if you have any questions regarding your claim.
</div>ECCOUSA90EeAy2bMLOF67Ufalsefalsefalsefalsefalsefalsefalsetruefalse498924falsetrue0falsefalse1753-01-01T00:00:00falsefalsefalsefalsefalsefalsefalsefalse0falsefalsefalsefalsefalsetruefalsetruefalse<div id="terms_html">
<a target="_blank" href="https://us.ecco.com/service-pages/warranty/warranty-details.html">Terms and Conditions</a>
</div>
<div id="header-claims">
<img src="https://row.ups.com/UPSAdmin/ImageManager/Show/97dd67b4-a58d-4bb5-b6cc-45bcfe15ee4f">
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<div id="header-return">
<img src="https://row.ups.com/UPSAdmin/ImageManager/Show/1bd99e97-9e91-4226-83ae-0914faded0f5">
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