RETURNS ACCESS
We’re here to make your return process as simple as possible. Please review the information below before creating your return label.
Before You Begin
HeaderTfalseGuest Access LoginContinueJfalseContinue as GuestLoginTitleTfalse0Login PageLoginTitleGuestTfalse0Guest Access Log InLoginTitleARTfalse0Authorized Returns Log InLoginHeaderTfalse0Login HeaderLoginHeaderGuestTfalse0.LoginHeaderARTfalse0Authorized Returns HeaderLoginIDSfalse0Always RequiredLogin IDLoginIDGuestSfalse0Always RequiredGuest Access Login IDLoginIDARSfalse0Always RequiredAuthorized Returns Login IDPasswordSfalse0Always RequiredPasswordForgotPasswordTfalse0ChangePasswordTfalse0RegisterTfalse0ChangePasswordTitleTfalse0Change Password TitleOldPasswordSfalse0Always RequiredOld PasswordNewPasswordSfalse0Always RequiredNew PasswordConfirmPasswordSfalse0Always RequiredConfirm PasswordExpireMessageTfalse0Password ExpireForgotPasswordTitleTfalse0Forgot Password TitleForgotMessageTfalse0Your Password is sent by E-Mail to youCompanyNameSfalse0Company NameCompanyNameGuestSfalse0RETURNS ACCESSCompanyNameARSfalse0Authorized Returns Company NameB2CDirectLoginCfalse0B2CSelfInviteCfalse0B2CRemoveLinkCfalse0ShippingHeaderHeaderTfalse0Intelligent Reverse LogisticsHeaderAdminstrationLinkSectionAfalse0AdministrationHeaderAdminTransactionsLinkSectionAfalse0TransactionsHeaderAdminVoidShipmentsLinkZfalse0Void ShipmentsHeaderAdminLabelRetrievalZfalse0Label RetrievalHeaderAdminPackageHistoryLinkZfalse0Package HistoryHeaderAdminManageLinkSectionAfalse0ManageHeaderAdminUsersLinkZfalse0UsersHeaderAdminAddressesLinkZfalse0AddressesHeaderAdminAccountsLinkZfalse0AccountsHeaderAdminAnnouncementsLinkZfalse0AnnouncementHeaderAdminImportExportLinkSectionAfalse0Import/ExportHeaderAdminImportLinkZfalse0ImportHeaderAdminExportLinkZfalse0ExportHeaderAdminExportConfigLinkZfalse0Export ConfigHeaderAdminShipSettingsSectionLinkAfalse0Ship SettingsHeaderAdminCompanyKeysLinkZfalse0Company KeysHeaderAdminReferencesLinkZfalse0ReferencesHeaderAdminProductsLinkZfalse0ProductsHeaderAdminWeightsLinkZfalse0WeightsHeaderAdminThermalPrintSetupLinkZfalse0Thermal Printer SetupHeaderHistoryLinkZfalse0HistoryHeaderShippingZfalse0ShippingUserMenuChangePasswordLinkZfalse0Change PasswordUserMenuEnvironmentLinkZfalse0EnvironmentUserMenuLogOffLinkZfalse0Log OffUserMenuDiagnosticsLinkZfalse0DiagnosticsUserMenuCompanyListLinkZfalse0Company ListSupportMenuContactLinkZfalse0Contact PSI SupportHeaderAdminBranchesLinkZfalse0BranchesHeaderAdminOrdersLinkSectionZfalse0OrdersHeaderAdminOrdersLinkZfalse0OrdersHeaderAdminOrderReasonsLInkZfalse0ReasonsFooterCopyrightAfalse0Copyright © 2011 - 2025, United Parcel Service of America, Inc. All rights reserved.FooterWebSiteTermsLinkZfalse0Web Site Terms of UseFooterPolicyLinkZfalse0Privacy PolicyFooterCookieDisclosureLinkZfalse0Cookie DisclosureFooterTermsConditionsLinkZfalse0Service Terms and ConditionsSFTitleTfalse0Ship FromShipmentFormHeaderTfalse0Shipment InformationSFAddressBookKfalse1RequiredOrder NumberSFNameSfalse0RequiredNameSFAttnSfalse0SFAddr1Sfalse0RequiredAddress Line 1SFAddr2Sfalse0Address Line 2SFAddr3Sfalse0SFCitySfalse0RequiredCitySFStateXfalse0RequiredStateSFZipSfalse0RequiredPostal CodeSFPhoneSfalse0RequiredPhone NumberSFEmailSfalse0RequiredE-Mail AddressSFQVLabelNotCfalse0SFQVInTranNotCfalse0SFQVExcNotCfalse0SFQVDelNotCfalse0SFCust01Xfalse0SFCust02Xfalse0SFCust03Xfalse0SFCust04Xfalse0SFCust05Xfalse0SFCust06Xfalse0SFCust07Xfalse0SFCust08Xfalse0SFCust09Xfalse0SFCust10Xfalse0SFManualValidateXfalse0STTitleTfalse0Ship ToSTAddrBookKfalse0927518166STBranchKfalse0STNameSfalse0RequiredCompany NameSTAttnSfalse0STAddr1Sfalse0RequiredAddress Line 1STAddr2Sfalse0Address Line 2STAddr3Sfalse0STCitySfalse0RequiredCitySTStateXfalse0RequiredStateSTZipSfalse0RequiredPostal CodeSTPhoneSfalse0STEmailSfalse0STAddEmail1Sfalse0STAddEmail2Sfalse0STAddEmail3Sfalse0STQVLabelNotCfalse0STQVInTranNotCfalse0STQVExcNotCfalse0STQVDelNotCfalse0STResidentialCfalse0STCust01Xfalse0STCust02Xfalse0STCust03Xfalse0STCust04Xfalse0STCust05Xfalse0STCust06Xfalse0STCust07Xfalse0STCust08Xfalse0STCust09Xfalse0STCust10Xfalse0STManualValidateXfalse0STLocationIDSfalse0ShipTitleTfalse0ShipmentDescriptionXfalse0VivaTerra ReturnsCarbonNeutralCfalse0SatDeliveryCfalse0AdultSignatureCfalse0PrePaidAccountKtrue0STCust01ThirdPartyAccountKfalse0AdvancedPaymentOptionsTfalse0DutyVATPrePaidAccountKfalse0DutyVATThirdPartyAccountKfalse0SplitDutyVATCfalse0AreGoodsNotInFreeCirculationCfalse0InvoiceCfalse0International Special CommoditiesQfalse0UploadDocumentsCfalse0UseDifferentSoldToCfalse0DocOnlyCfalse0MonValueMfalse0PackTitleTfalse0PackageHeaderTfalse0PackageNumPkgsNfalse01|20|Number of Packages must be between 1 and 20|WeightNfalse0Weight1LengthNfalse0HeightNfalse0WidthNfalse0InsuredValMfalse0Proactive ResponseCfalse0DryIceCfalse0DryIceWeightNfalse0DataTitleTfalse0Check01Cfalse0Check02Cfalse0CommentSfalse0Ref01Rtrue0SFCust01Ref02Rfalse0Ref03Rfalse0Ref04Rfalse0Ref05Rfalse0Ref06Rfalse0Ref07Rfalse0Ref08Rfalse0Ref09Rfalse0Ref10Rfalse0VivaTerraPackageAddBtnJfalse0AddPackageRemoveBtnJfalse0RemovePackageSelectTxtAfalse0PackagePaymentMethodPfalse0RequiredBill pickup charges to:MYUPSCCHolderNameSfalse0RequiredCredit Card Holder NameCardNumberSfalse0RequiredCredit Card NumberSecurityCodeSfalse0RequiredSecurity CodeExpirationMonthSfalse0RequiredExpiration MonthExpirationYearSfalse0RequiredExpiration YearCCAddressLine1Sfalse0RequiredAddress Line 1CCAddressLine2Sfalse0Address Line 2CCAddressLine3Sfalse0Address Line 3CCCitySfalse0RequiredCityCCStateXfalse0RequiredStateCCPostalcodeSfalse0RequiredPostal codePackageIdSfalse0CostCenterSfalse0OrderNumberKfalse0OrderItemSkuKfalse0ShipProcessButtonTfalse0Process ShipmentShipClearButtonTfalse0ClearShipHistoryButtonTfalse0Package HistoryShipRateButtonTfalse0RateShipBackButtonTfalse0BackShipAddItemsButtonTfalse0Add ItemsCancelButtonTfalse0CancelPickupLinkTfalse0Create PickupCreatePickupCfalse0PickupTitleTfalse0Pickup InformationPickupDateHfalse0Pickup Date2026-02-22PickupEarliestTimeIfalse0Earliest Pickup Time10:55PickupLatestTimeIfalse0Latest Pickup Time10:55PickupContactNameSfalse0Contact NamePickupPhoneXfalse0Phone NumberPickupRoomXfalse0Room NumberPickupFloorSfalse0Floor NumberPickupInstructionsSfalse0InstructionsPickupPointXfalse0PickupTomorrowCfalse0PurchaseOrderSfalse0RequiredPurchase Order NumberCommentsSfalse0CommentsCommoditiesSfalse0CommoditiesAutoFinishCfalse0InvoiceTitleTfalse0Commercial InvoiceAdditionalDocumentCfalse0SignatureWfalse0ShowInvoiceCfalse0Show Invoice (Override Paperless)ProductTitleTfalse0Invoice ItemsProductPartNumberKfalse0RequiredPart NumberProductDescriptionXfalse0RequiredDescriptionProductDescSecondaryXfalse0Description SecondaryProductDescOtherXfalse0Description OtherProductHarmCodeXfalse0Harmonized CodeProductPriceMfalse0RequiredPriceProductCountNfalse0RequiredCountProductCustom01Xfalse0ProductCustom02Xfalse0ProductCustom03Xfalse0ProductCustom04Xfalse0ProductCustom05Xfalse0ProductCustom06Xfalse0ProductCustom07Xfalse0ProductCustom08Xfalse0ProductCustom09Xfalse0ProductCustom10Xfalse0InvoiceHeaderTfalse0Commercial InvoiceInvoiceSubHeaderAfalse0Create International InvoiceInvoiceDetailsTxtAfalse0Invoice DetailsInvoiceLineHeaderTxtAfalse0LineInvoiceTotalHeaderTxtAfalse0TotalInvoiceItemAddBtnJfalse0AddInvoiceItemEditBtnJfalse0EditInvoiceItemDeleteBtnJfalse0DeleteInvoiceItemFinishBtnJfalse0FinishInvoiceItemSearchBtnJfalse0SearchInvoiceItemSaveBtnJfalse0SaveInvoiceItemCancelBtnJfalse0CancelInvoiceItemClearBtnJfalse0ClearInvoiceItemFilterBtnJfalse0FilterInvoiceProductSelectBtnJfalse0SelectInvoiceProductSearchTitleJfalse0Search Results (Max of 50)InvoiceProductSearchRequiredInfoJfalse0The id field is required.DocumentHeaderTfalse0DocumentsLoginCSSGuestSfalse0CSS Guest AccessLoginCSSARSfalse0CSS Authorized ReturnsDocumentINoPackageFromEmailAfalse0This link has expired. Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. Your return package will be viewable on ups.com within 24-48 hours.DocumentLabelDirectToMobileInstuctionsYfalse0UPS® Direct to MobileUPSWebPageZfalse0www.ups.com/content/us/en/index.jsxhttps://www.ups.com/content/us/en/index.jsxUPSDropOffLocatorZfalse0Drop Off Locatorhttp://www.ups.com/dropoff?autosubmit=1&lang=engUSPSCarrierPickupZfalse0https://carrierpickup.usps.comhttps://carrierpickup.usps.comUSPSWebPageZfalse0www.usps.comwww.usps.comDocumentInvoiceHeaderTfalse0InvoiceDocumentInvoiceFromSectionHeaderAfalse0FromDocumentInvoiceFromContactNameAfalse0Contact NameDocumentInvoiceFromCompanyNameAfalse0Company NameDocumentInvoiceFromWaybillNumberAfalse0Waybill NumberDocumentInvoiceFromAddressAfalse0AddressDocumentInvoiceFromCityAfalse0City/State-ProvinceDocumentInvoiceFromdateAfalse0DateDocumentInvoiceFromPostalCodeAfalse0Postal CodeDocumentInvoiceFromInvoiceNumberAfalse0Invoice NumberDocumentInvoiceFromPhoneAfalse0PhoneDocumentInvoiceFromPurchaseOrderNumberAfalse0Purchase Order NumberDocumentInvoiceFromFaxAfalse0FaxDocumentInvoiceFromTermsofSaleAfalse0Terms of sale (Incoterm)DocumentInvoiceFromEmailAfalse0E-Mail AddressDocumentInvoiceFromReasonForExportAfalse0Reason For ExportDocumentInvoiceshipToAfalse0Ship ToDocumentInvoicesoldToAfalse0Sold ToDocumentInvoicesUnitAfalse0UnitsDocumentInvoicesUnitofMeasureAfalse0Unit of MeasurementDocumentInvoiceDescriptionOfGoodsAfalse0Description of GoodsDocumentInvoicePartNumberAfalse0Part NumberDocumentInvoiceCommodityCodeAfalse0Commodity CodeDocumentInvoiceCOAfalse0C/ODocumentInvoiceValueAfalse0ValueDocumentInvoiceTotalAfalse0TotalDocumentInvoiceCurrencyAfalse0CurrencyDocumentInvoiceAddCommentsAfalse0Additional CommentsDocumentInvoiceLineTotalAfalse0Invoice Line TotalDocumentInvoiceDiscountAfalse0Discount/RebateDocumentInvoiceInvSubTotalAfalse0Invoice Sub-TotalDocumentInvoiceFreightAfalse0FreightDocumentInvoiceInsuranceAfalse0InsuranceDocumentInvoiceOtherAfalse0OtherDocumentInvoiceTotalInvoiceAmountAfalse0Total Invoice AmountDocumentInvoiceDecstatementAfalse0Declaration StatementDocumentInvoiceShipperSignAfalse0Shipper's Signature/ TitleDocumentInvoicePackCountAfalse0Package CountDocumentInvoiceTotalWeightAfalse0Total WeightProductUnitDfalse0RequiredUnit of MeasureEAProductOriginCountryDfalse0RequiredOrigin CountryUSTermsOfShipmentDfalse0RequiredTerms of ShipmentCurrencyCodeDfalse0RequiredCurrency CodeReasonForExportDfalse0RequiredReasonForExportOrderItemDfalse0StaticCCCountryDfalse0RequiredCountry or TerritoryUSCCCardTypeDfalse0RequiredCredit Card Type00DropOffTypeIdDfalse00DryIcePurposeDfalse0DryIceUOMDfalse0International LanguageDfalse0InsuredCurDfalse0MeasureUnitDfalse0INWeightUnitDfalse01LPackTypeDfalse01CDutyVATPayInfoDfalse0PayInfoDfalse0DelMethodDfalse0Label Delivery Method4EServiceDfalse0ServiceGNDServiceIntlDfalse0UPS Service InternationalServiceCodeDfalse0UPS Service1GRSTypeDfalse02RDirectionDfalse00LabelFormatDfalse01GSTCountryDfalse0USSFCountryDfalse0US3629NEXTTEN8A6F90017DF74EEEBBBD100NEXTTEN STAUER// NEXTTEN STAUER
// Global Variables Begin ***************************************
var vLoginType = document.getElementById("shipForm").getAttribute("action"); // MM
var vLoginType_Text = vLoginType.split("/")[3]; // MM
// Global Variables End *****************************************
// Determine if a StandardShipper or Guest logged in
if (vLoginType_Text === "StandardShip") {
standardShip();
} else {
guestAccess();
}
function standardShip() {
document.addEventListener("DOMContentLoaded", function () {
// Determine the UPS account for login users
const addressBookSelect = document.getElementById("STAddressBookList");
addressBookSelect.addEventListener("change", function () {
const selectedValue = this.value;
// Clear any existing selections
Array.from(addressBookSelect.options).forEach(opt => {
opt.selected = false;
});
// Now set the correct one visible again
const match = Array.from(addressBookSelect.options).find(
opt => opt.value === selectedValue
);
if (match) {
match.selected = true;
}
// UPS account logic
if (selectedValue === "927518166") {
document.getElementById("PrePaidAccount").value = "J62181";
document.getElementById("DutyVATPrePaidAccount").value = "J62181";
} else {
document.getElementById("PrePaidAccount").value = "016E89";
document.getElementById("DutyVATPrePaidAccount").value = "016E89";
}
});
// Hide UPS header
const origHeader = document.querySelector("header");
if (origHeader) origHeader.classList.add("d-none");
const origBanner = document.querySelector(".banner");
if (origBanner) origBanner.classList.add("d-none");
// Target for insert
const targetElement = document.querySelector(".ColorGroup-YellowGreen");
// Image data
const imgData = [
{
src: "/UPSAdmin/ImageManager/Show/ca1aaf79-7be6-4cb5-8f35-ddb5ad9c15c6",
className: "img1",
divClass: "img2Container"
}
];
imgData.forEach((data) => {
const newDiv = document.createElement("div");
newDiv.className = data.divClass;
const img = document.createElement("img");
img.src = data.src;
img.alt = "Image";
img.className = data.className;
newDiv.appendChild(img);
targetElement.parentNode.insertBefore(newDiv, targetElement);
});
});
}
function guestAccess() {
var vGroup = $("#Reference10").val();
if (vGroup == "VivaTerra") {
$("#PrePaidAccount").val("J62181");
$("#DutyVATPrePaidAccount").val("J62181");
document.addEventListener("DOMContentLoaded", function () {
// Hide UPS header
const origHeader = document.querySelector("header");
if (origHeader) origHeader.classList.add("d-none");
const origBanner = document.querySelector(".banner");
if (origBanner) origBanner.classList.add("d-none");
// Target for insert
const targetElement = document.querySelector(".ColorGroup-YellowGreen");
// Image data
const imgData = [
{
src: "/UPSAdmin/ImageManager/Show/e283c37e-c683-4bd2-a096-be6508d380d0",
className: "img1",
divClass: "img2Container"
}
];
imgData.forEach((data) => {
const newDiv = document.createElement("div");
newDiv.className = data.divClass;
const img = document.createElement("img");
img.src = data.src;
img.alt = "Image";
img.className = data.className;
newDiv.appendChild(img);
targetElement.parentNode.insertBefore(newDiv, targetElement);
});
// GA Announcement Section Change
const announcementSection = document.querySelector(
"body > div.page-layout > main > div.MastLeft > div"
);
if (!announcementSection) return;
// Clear existing content
announcementSection.textContent = "";
// First <p>
const introP = document.createElement("p");
introP.textContent = "We’re here to make your return process as simple as possible. Please review the information below before creating your return label.";
introP.style.backgroundColor = "white";
announcementSection.appendChild(introP);
//announcementSection.appendChild(document.createElement("br"));
//announcementSection.appendChild(document.createElement("br"));
// Second <p>
const secondP = document.createElement("p");
secondP.textContent = "Before You Begin:";
secondP.style.backgroundColor = "white";
announcementSection.appendChild(secondP);
//announcementSection.appendChild(document.createElement("br"));
// Ordered list
const listEle = document.createElement("ol");
let itemEle = document.createElement("li");
itemEle.textContent = "You will need your order number to create your return label.";
listEle.appendChild(itemEle);
itemEle = document.createElement("li");
itemEle.textContent =
"A $15 return label fee will be deducted from your refund once your return is processed.";
listEle.appendChild(itemEle);
itemEle = document.createElement("li");
itemEle.textContent =
"If your order total exceeds $500, you must obtain a Return Authorization (RA) number before proceeding.";
listEle.appendChild(itemEle);
itemEle = document.createElement("li");
itemEle.textContent =
"If you can’t locate your order number or need an RA number, please contact the appropriate brand below for assistance.";
listEle.appendChild(itemEle);
// Append the list
announcementSection.appendChild(listEle);
//announcementSection.appendChild(document.createElement("br"));
// Third <p>
const thirdP = document.createElement("p");
thirdP.textContent = "You can review our return policy at:";
thirdP.style.backgroundColor = "white";
announcementSection.appendChild(thirdP);
// Create link dynamically to avoid CSP block
const policyLink = document.createElement("a");
policyLink.target = "_blank";
policyLink.className = "fw-bold";
// Build the URL in parts
const urlParts = ["https://", "www.vivaterra.com", "/return-policy"];
policyLink.href = urlParts.join("");
policyLink.textContent = urlParts.join("");
announcementSection.appendChild(policyLink);
});
} else if (vGroup == "Stauer") {
$("#PrePaidAccount").val("016E89");
$("#DutyVATPrePaidAccount").val("016E89");
document.addEventListener("DOMContentLoaded", function () {
// Hide UPS header
const origHeader = document.querySelector("header");
if (origHeader) origHeader.classList.add("d-none");
const origBanner = document.querySelector(".banner");
if (origBanner) origBanner.classList.add("d-none");
// Target for insert
const targetElement = document.querySelector(".ColorGroup-YellowGreen");
// Image data
const imgData = [
{
src: "/UPSAdmin/ImageManager/Show/ca1aaf79-7be6-4cb5-8f35-ddb5ad9c15c6",
className: "img1",
divClass: "img2Container"
}
];
imgData.forEach((data) => {
const newDiv = document.createElement("div");
newDiv.className = data.divClass;
const img = document.createElement("img");
img.src = data.src;
img.alt = "Image";
img.className = data.className;
newDiv.appendChild(img);
targetElement.parentNode.insertBefore(newDiv, targetElement);
});
});
} else {
$("#PrePaidAccount").val("J62181");
$("#DutyVATPrePaidAccount").val("J62181");
document.addEventListener("DOMContentLoaded", function () {
// Hide UPS header
const origHeader = document.querySelector("header");
if (origHeader) origHeader.classList.add("d-none");
const origBanner = document.querySelector(".banner");
if (origBanner) origBanner.classList.add("d-none");
// Target for insert
const targetElement = document.querySelector(".ColorGroup-YellowGreen");
// Image data
const imgData = [
{
src: "/UPSAdmin/ImageManager/Show/34261c64-c932-4afd-9e7e-fb0fd7b3a3d6",
className: "img1",
divClass: "img2Container"
}
];
imgData.forEach((data) => {
const newDiv = document.createElement("div");
newDiv.className = data.divClass;
const img = document.createElement("img");
img.src = data.src;
img.alt = "Image";
img.className = data.className;
newDiv.appendChild(img);
targetElement.parentNode.insertBefore(newDiv, targetElement);
});
// GA Announcement Section Change
const announcementSection = document.querySelector(
"body > div.page-layout > main > div.MastLeft > div"
);
if (!announcementSection) return;
// Clear existing content
announcementSection.textContent = "";
// First <p>
const introP = document.createElement("p");
introP.textContent = "We’re here to make your return process as simple as possible. Please review the information below before creating your return label.";
introP.style.backgroundColor = "white";
announcementSection.appendChild(introP);
// Second <p>
const secondP = document.createElement("p");
secondP.textContent = "Before You Begin:";
secondP.style.backgroundColor = "white";
announcementSection.appendChild(secondP);
// Ordered list
const listEle = document.createElement("ol");
let itemEle = document.createElement("li");
itemEle.textContent = "You will need your order number to create your return label.";
listEle.appendChild(itemEle);
itemEle = document.createElement("li");
itemEle.textContent =
"A $15 return label fee will be deducted from your refund once your return is processed.";
listEle.appendChild(itemEle);
itemEle = document.createElement("li");
itemEle.textContent =
"If your order total exceeds $500, you must obtain a Return Authorization (RA) number before proceeding.";
listEle.appendChild(itemEle);
itemEle = document.createElement("li");
itemEle.textContent =
"If you can’t locate your order number or need an RA number, please contact the appropriate brand below for assistance.";
listEle.appendChild(itemEle);
// Append the list
announcementSection.appendChild(listEle);
// Third <p>
const thirdP = document.createElement("p");
thirdP.textContent = "You can review our return policy at:";
thirdP.style.backgroundColor = "white";
announcementSection.appendChild(thirdP);
//announcementSection.appendChild(document.createElement("br"));
// Create link dynamically to avoid CSP block
const policyLink = document.createElement("a");
policyLink.target = "_blank";
policyLink.className = "fw-bold";
// Build the URL in parts
const urlParts = ["https://", "www.windandweather.com", "/return-policy"];
policyLink.href = urlParts.join("");
policyLink.textContent = urlParts.join("");
announcementSection.appendChild(policyLink);
});
}
// Add class to control the Guest Access form
const form = document.getElementById("main_ship_form");
form.classList.add("guestaccess");
// Call helper functions
mkContainer();
getSTAddressData();
}
// To be used to get the ShipTo address when using Guest Access
const stDropDown = document.getElementById("STAddressBookList");
function delay(ms) {
return new Promise((resolve) => setTimeout(resolve, ms));
}
let debounceTimeout;
/*Used with User and GA View*/
/*Used with GA View*/
#mastleftEdge {
margin-top: -11px;
}
#mastmainEdge {
margin-top: 0px;
}
/*Used with User and GA View*/
#mastleftChrome {
margin-top: -13px;
}
/*Used with GA View*/
#mastmainChrome {
margin-top: -2px;
}
/*Main Image*/
.img1 {
width: 200px;
margin: 19px 0px 0px 120px;
}
.hrLine {
border: 5px solid #000000;
}
/*Announcement Section*/
.MastLeft {
width: 494px;
margin: 0 0px 0 0px;
}
.FirstColumnModule {
border-radius: 25px;
padding: 15px !important;
border: solid 1px #000000 !important;
background-color: #FFF;
}
/*Control form properties*/
.MastMain {
margin-right: 0 !important;
}
/*Adds spacing and rounded corners to main form */
#main_ship_form {
background-color: #FFF;
border-radius: 25px;
padding: 15px;
border: solid 1px #000000 !important;
margin-bottom: 20px;
}
/*Form Header*/
.Header {
text-indent: -200px;
background-color: #000000 !important;
border-radius: 25px;
}
/*Adds Verbiage to header of form*/
.Header:after {
content: "Complete the Return Form Below:";
display: block;
text-indent: 0;
font-size: 0.9rem;
}
/*ShipFrom, ShipTo, Shipment Headers*/
.FormModule h4,
#labelPack {
color: #000000 !important;
background-color: #FFF !important;
border-color: #000000;
}
/*Adds space to left of fields making it more visually pleasing*/
#shipFromAddressBook,
#mainTable > tbody > tr:nth-child(2) > td:nth-child(2),
#mainTable > tbody > tr:nth-child(2) > td:nth-child(3) {
padding-left: 10px;
}
/*Chg border properties*/
#shipFromAddressBook,
#SecondTdAddressBook {
border-right: solid 2px #000000 !important;
}
/* style button bar */
#ButtonBarDiv {
background-color: inherit;
}
/* Format the Process Shipment button */
input.ButtonPrime,
input.ButtonStandard,
#packageHistoryBtn {
height: 30px;
/*background-color:#6ec7ec; */
border-radius: 25px;
margin-top: -5px;
border: 1px solid #000000;
color: #FFF;
text-transform: uppercase;
text-decoration: none;
font-size: 12px;
background-repeat: no-repeat;
background: #000000 !important;
}
/* Set the hover cursor style and color of the "Process Shipment" button */
input.ButtonPrime:hover,
input.ButtonStandard:hover,
#packageHistoryBtn:hover {
background-image: none;
color: #fff;
cursor: pointer;
background: #000000 !important;
border-color: #000000 !important;
}
footer.footer {
font-family: system-ui;
font-size: 12px;
min-height: auto;
background-color: #000000;
}
/*BEGIN MOBILE RESPONSIVE SCRIPT************/
@media screen and (max-width: 600px) {
body > div.page-layout > main {
flex-wrap: wrap;
}
/*Actual image control*/
/*
body > div.page-layout > img {
margin-left: -73% !important;
}
*/
/*Actual image control*/
body > div.page-layout > div.img1Container > img {
width: 225px !important;
margin-left: 90px !important;
height: 105px !important;
}
/*Horizontal line under image*/
/* .customBottomSpace {
height: 5px;
background-color: rgb(5, 38, 65);
width: 100%!important;
margin-left: 0px!important;
}*/
/*Announcement Section*/
body > div.page-layout > main > div.MastLeft {
width: 95% !important;
min-height: 0px !important;
margin-left: 10px;
}
/*Standard Ship - Moves Announcment section down*/
/*
#customID > div {
margin-top: 7% !important;
}
*/
/*Guest Access - Moves Announcment section down*/
/* #customGuestID > div {
margin-left: 5px !important;
padding: 5px !important;
}
*/
/*Main Form*/
#main_ship_form {
width: 95% !important;
margin-left: 10px;
padding: 20px !important;
}
/*Form Header, Form Table*/
#main_ship_form > div.Header,
#mainTable {
width: 100%;
}
/*Adds space to left of fields making it more visually pleasing*/
#shipFromAddressBook,
#mainTable > tbody > tr:nth-child(2) > td:nth-child(4),
#mainTable > tbody > tr:nth-child(2) > td:nth-child(6) {
padding-left: 10px;
}
/*Center Headers - ShipFrom, ShipTo and Shipment words*/
#mainTable > tbody > tr:nth-child(1) > th > h4,
#mainTable > tbody > tr:nth-child(2) > th:nth-child(1) > h4,
#mainTable > tbody > tr:nth-child(2) > th:nth-child(2) > h4, /*Used during Mobile View*/
#mainTable > tbody > tr:nth-child(2) > th:nth-child(3) > h4,
#mainTable > tbody > tr:nth-child(2) > th:nth-child(4) > h4, /*Used during Mobile View*/
#mainTable > tbody > tr:nth-child(2) > th:nth-child(5) > h4 {
text-align: center;
}
/*Added to show ShipFrom for mobile devices*/
/*Overwrites JS that disables for PC viewing*/
/* #shipFromAddressBook {
display: block !important;
}
*/
/*Added to disable ShipTo for mobile devices*/
/*Overwrites JS that moves sections around*/
/* #mainTable > tbody > tr:nth-child(2) > th:nth-child(3) {
display: none;
}
*/
body > div.page-layout > main > div.MastMain {
width: 100%;
margin-left: 0;
}
/*Stacks the ShipFrom, ShipTo and Service/Package Sections*/
#mainTable > tbody th,
#mainTable > tbody td {
width: 100% !important;
display: block;
border-right: none !important;
}
/*Remove border*/
#shipFromAddressBook,
#mainTable > tbody > tr:nth-child(2) > td:nth-child(4) {
border-right: 0 !important;
}
/*Controls all divs for text boxes*/
#mainTable > tbody > tr:nth-child(2) > td > div {
width: 100% !important;
padding-left: 10%;
}
/*Controls all textboxes*/
input[type="text"],
optgroup,
select {
width: 90% !important;
}
/*Removes horizontal line above the word "Packages"*/
#mainTable > tbody > tr:nth-child(2) > td:nth-child(4) > hr {
display: none;
}
#Reference1,
#Reference2 {
width: 125% !important;
}
/*Increase height so border around buttons show and are not cut off*/
#ButtonBarDiv {
height: 30px;
text-align: center;
}
}
/*END MOBILE RESPONSIVE SCRIPT**************/
/*Container for info to be contained*/
#gaShipToContainer {
width: 230px;
margin-top: 5px;
margin-left: -4px;
}
/*Container block properties*/
/* #gaShipToSpan {
background-color: #351c15;
color: yellow;
color: #000;
background-color: #eee;
display: block !important;
top: 21px;
display: none;
font-weight: bold;
position: relative;
padding: 10px;
border-radius: 15px;
line-height: 1.6;
} */
/*Controls GA ShipTo Label*/
.stLabel {
font-size: 12px;
}
/*Control line properties*/
.stHighlight {
font-size: 12px;
/* color: #000;
background-color: #fff; */
line-height: 1.8em;
border: 1px solid #000;
border-radius: 3px;
/* background-color: yellow; */
/* font-style: italic;
font-weight: bold; */
margin: 0;
padding-left: 5px;
}
/*Style disabled fields*/
.readonly-style {
/*background-color: #e9ecef !important;*/ /* Bootstrap’s form-control disabled color */
pointer-events: none;
opacity: 0.65;
}We’re here to make your return process as simple as possible. Please review the information below before creating your return label.<br><br>
Before You Begin<br>
<li>You will need your order number to create your return label.</li>
<li>A $15 return label fee will be deducted from your refund once your return is processed.</li>
<li>If your order total exceeds $500, you must obtain a Return Authorization (RA) number before proceeding.</li>
<li>If you can’t locate your order number or need an RA number, please contact the appropriate brand below for assistance.</li><br>
You can review our return policy at:<br>
<a href="https://www.stauer.com/return-policy" target="_blank" class="fw-bold"> https://www.stauer.com/return-policy </a><br>
90falsefalsefalsefalsefalsefalsefalsetruefalse0falsefalse0falsetrue1753-01-01T00:00:00falsefalsefalsefalsefalsefalsefalsefalse0falsefalsefalsefalsefalsetruefalsefalsefalsetrueTkVYVFRFTg==falseP280963falsefalse301f3c42-eacf-429f-a045-7157e527cecefalsefalsefalsefalsefalse0P281023US902025-10-24T15:52:40awenstrom@stauer.comC4LPrmL3PRD_NEXTTEN_000000_RefreshTokenWe’re here to make your return process as simple as possible. Please review the information below before creating your return label.<br><br>
Before You Begin<br>
<li>You will need your order number to create your return label. Your order number will start with the letter followed by 10 numbers. Ex. J123455670001</li>
<li>A $15 return label fee will be deducted from your refund once your return is processed.</li>
<li>If your order total exceeds $500, you must obtain a Return Authorization (RA) number before proceeding.</li>
<li>If you can’t locate your order number or need an RA number, please contact the appropriate brand below for assistance.</li><br>
015a362866-ce45-4c17-886e-e1a22a5660913e3bbcb7-f1ea-4161-8424-51172b8bfa20falsefalse1falseNEXTTEN36291Guest Accesstrue08c1256b3-40b0-4f13-93bd-42e8787df983VivaTerra2025-10-24T00:00:0010001125