Guest Access Login
Company Name
HeaderTfalseGuest Access LoginContinueJfalseContinue as GuestLoginTitleTfalse0Login PageLoginTitleGuestTfalse0Returns AccessLoginTitleARTfalse0Authorized Returns Log InLoginHeaderTfalse0Login HeaderLoginHeaderGuestTfalse0LoginHeaderARTfalse0Authorized Returns HeaderLoginIDSfalse0Always RequiredLogin IDLoginIDGuestSfalse0Always RequiredGuest Access Login IDLoginIDARSfalse0Always RequiredAuthorized Returns Login IDPasswordSfalse0Always RequiredPasswordForgotPasswordTfalse0ChangePasswordTfalse0RegisterTfalse0ChangePasswordTitleTfalse0Change Password TitleOldPasswordSfalse0Always RequiredOld PasswordNewPasswordSfalse0Always RequiredNew PasswordConfirmPasswordSfalse0Always RequiredConfirm PasswordExpireMessageTfalse0Password ExpireForgotPasswordTitleTfalse0Forgot Password TitleForgotMessageTfalse0Your Password is sent by E-Mail to youCompanyNameSfalse0Company NameCompanyNameGuestSfalse0Company NameSPINE WAVECompanyNameARSfalse0Authorized Returns Company NameB2CDirectLoginCfalse0B2CSelfInviteCfalse0B2CRemoveLinkCfalse0ShippingHeaderHeaderTfalse0Intelligent Reverse LogisticsHeaderAdminstrationLinkSectionAfalse0AdministrationHeaderAdminTransactionsLinkSectionAfalse0TransactionsHeaderAdminVoidShipmentsLinkZfalse0Void ShipmentsHeaderAdminLabelRetrievalZfalse0Label RetrievalHeaderAdminPackageHistoryLinkZfalse0Package HistoryHeaderAdminManageLinkSectionAfalse0ManageHeaderAdminUsersLinkZfalse0UsersHeaderAdminAddressesLinkZfalse0AddressesHeaderAdminAccountsLinkZfalse0AccountsHeaderAdminAnnouncementsLinkZfalse0AnnouncementHeaderAdminImportExportLinkSectionAfalse0Import/ExportHeaderAdminImportLinkZfalse0ImportHeaderAdminExportLinkZfalse0ExportHeaderAdminExportConfigLinkZfalse0Export ConfigHeaderAdminShipSettingsSectionLinkAfalse0Ship SettingsHeaderAdminCompanyKeysLinkZfalse0Company KeysHeaderAdminReferencesLinkZfalse0ReferencesHeaderAdminProductsLinkZfalse0ProductsHeaderAdminWeightsLinkZfalse0WeightsHeaderAdminThermalPrintSetupLinkZfalse0Thermal Printer SetupHeaderHistoryLinkZfalse0HistoryHeaderShippingZfalse0ShippingUserMenuChangePasswordLinkZfalse0Change PasswordUserMenuEnvironmentLinkZfalse0EnvironmentUserMenuLogOffLinkZfalse0Log OffUserMenuDiagnosticsLinkZfalse0DiagnosticsUserMenuCompanyListLinkZfalse0Company ListSupportMenuContactLinkZfalse0Contact PSI SupportHeaderAdminBranchesLinkZfalse0BranchesHeaderAdminOrdersLinkSectionZfalse0OrdersHeaderAdminOrdersLinkZfalse0OrdersHeaderAdminOrderReasonsLInkZfalse0ReasonsFooterCopyrightAfalse0Copyright © 2011 - 2025, United Parcel Service of America, Inc. All rights reserved.FooterWebSiteTermsLinkZfalse0Web Site Terms of UseFooterPolicyLinkZfalse0Privacy PolicyFooterCookieDisclosureLinkZfalse0Cookie DisclosureFooterTermsConditionsLinkZfalse0Service Terms and ConditionsSFTitleTfalse0Ship FromShipmentFormHeaderTfalse0Shipment InformationSFAddressBookKfalse0917895681SFNameSfalse0RequiredCompany NameSFAttnSfalse0SFAddr1Sfalse0RequiredAddress Line 1SFAddr2Sfalse0Address Line 2SFAddr3Sfalse0SFCitySfalse0RequiredCitySFStateXfalse0RequiredStateSFZipSfalse0RequiredPostal CodeSFPhoneSfalse0SFEmailSfalse0E-Mail AddressSFQVLabelNotCfalse0SFQVInTranNotCfalse0SFQVExcNotCfalse0SFQVDelNotCfalse0SFCust01Xfalse0SFCust02Xfalse0SFCust03Xfalse0SFCust04Xfalse0SFCust05Xfalse0SFCust06Xfalse0SFCust07Xfalse0SFCust08Xfalse0SFCust09Xfalse0SFCust10Xfalse0SFManualValidateXfalse0STTitleTfalse0Ship ToSTAddrBookKfalse0Address Book917227059STBranchKfalse0STNameSfalse0RequiredCompany NameSTAttnSfalse0STAddr1Sfalse0RequiredAddress Line 1STAddr2Sfalse0Address Line 2STAddr3Sfalse0STCitySfalse0RequiredCitySTStateXfalse0RequiredStateSTZipSfalse0RequiredPostal CodeSTPhoneSfalse0STEmailSfalse0STAddEmail1Sfalse0STAddEmail2Sfalse0STAddEmail3Sfalse0STQVLabelNotCfalse0STQVInTranNotCfalse0STQVExcNotCfalse0STQVDelNotCfalse0STResidentialCfalse0STCust01Xfalse0STCust02Xfalse0STCust03Xfalse0STCust04Xfalse0STCust05Xfalse0STCust06Xfalse0STCust07Xfalse0STCust08Xfalse0STCust09Xfalse0STCust10Xfalse0STManualValidateXfalse0STLocationIDSfalse0ShipTitleTfalse0ShipmentDescriptionXfalse0Surgical EquipmentCarbonNeutralCfalse0SatDeliveryCfalse0AdultSignatureCfalse0PrePaidAccountKfalse0ThirdPartyAccountKfalse0AdvancedPaymentOptionsTfalse0DutyVATPrePaidAccountKfalse0DutyVATThirdPartyAccountKfalse0SplitDutyVATCfalse0AreGoodsNotInFreeCirculationCfalse0InvoiceCfalse0International Special CommoditiesQfalse0UploadDocumentsCfalse0UseDifferentSoldToCfalse0DocOnlyCfalse0MonValueMfalse0PackTitleTfalse0Package(s)PackageHeaderTfalse0PackageNumPkgsNfalse01|20|Number of Packages must be between 1 and 20|WeightNfalse0LengthNfalse0HeightNfalse0WidthNfalse0InsuredValMfalse0Proactive ResponseCfalse0DryIceCfalse0DryIceWeightNfalse0DataTitleTfalse0Check01Cfalse0Check02Cfalse0CommentSfalse0Ref01Rfalse0Reference 1Ref02Rfalse0Reference 2Ref03Rfalse0Ref04Rfalse0Ref05Rfalse0Ref06Rfalse0Ref07Rfalse0Ref08Rfalse0Ref09Rfalse0Ref10Rfalse0PackageAddBtnJfalse0AddPackageRemoveBtnJfalse0RemovePackageSelectTxtAfalse0PackagePaymentMethodPfalse0RequiredBill pickup charges to:MYUPSCCHolderNameSfalse0RequiredCredit Card Holder NameCardNumberSfalse0RequiredCredit Card NumberSecurityCodeSfalse0RequiredSecurity CodeExpirationMonthSfalse0RequiredExpiration MonthExpirationYearSfalse0RequiredExpiration YearCCAddressLine1Sfalse0RequiredAddress Line 1CCAddressLine2Sfalse0Address Line 2CCAddressLine3Sfalse0Address Line 3CCCitySfalse0RequiredCityCCStateXfalse0RequiredStateCCPostalcodeSfalse0RequiredPostal codePackageIdSfalse0CostCenterSfalse0OrderNumberKfalse0OrderItemSkuKfalse0ShipProcessButtonTfalse0Process ShipmentShipClearButtonTfalse0ClearShipHistoryButtonTfalse0Package HistoryShipRateButtonTfalse0RateShipBackButtonTfalse0BackShipAddItemsButtonTfalse0Add ItemsCancelButtonTfalse0CancelPickupLinkTfalse0Create PickupCreatePickupCfalse0PickupTitleTfalse0Pickup InformationPickupDateHfalse0Pickup Date2026-06-08PickupEarliestTimeIfalse0Earliest Pickup Time23:38PickupLatestTimeIfalse0Latest Pickup Time23:38PickupContactNameSfalse0Contact NamePickupPhoneXfalse0Phone NumberPickupRoomXfalse0Room NumberPickupFloorSfalse0Floor NumberPickupInstructionsSfalse0InstructionsPickupPointXfalse0PickupTomorrowCfalse0PurchaseOrderSfalse0RequiredPurchase Order NumberCommentsSfalse0CommentsCommoditiesSfalse0CommoditiesAutoFinishCfalse0InvoiceTitleTfalse0Commercial InvoiceAdditionalDocumentCfalse0SignatureWfalse0ShowInvoiceCfalse0Show Invoice (Override Paperless)ProductTitleTfalse0Invoice ItemsProductPartNumberKfalse0RequiredPart NumberProductDescriptionXfalse0RequiredDescriptionProductDescSecondaryXfalse0Description SecondaryProductDescOtherXfalse0Description OtherProductHarmCodeXfalse0Harmonized CodeProductPriceMfalse0RequiredPriceProductCountNfalse0RequiredCountProductCustom01Xfalse0ProductCustom02Xfalse0ProductCustom03Xfalse0ProductCustom04Xfalse0ProductCustom05Xfalse0ProductCustom06Xfalse0ProductCustom07Xfalse0ProductCustom08Xfalse0ProductCustom09Xfalse0ProductCustom10Xfalse0InvoiceHeaderTfalse0Commercial InvoiceInvoiceSubHeaderAfalse0Create International InvoiceInvoiceDetailsTxtAfalse0Invoice DetailsInvoiceLineHeaderTxtAfalse0LineInvoiceTotalHeaderTxtAfalse0TotalInvoiceItemAddBtnJfalse0AddInvoiceItemEditBtnJfalse0EditInvoiceItemDeleteBtnJfalse0DeleteInvoiceItemFinishBtnJfalse0FinishInvoiceItemSearchBtnJfalse0SearchInvoiceItemSaveBtnJfalse0SaveInvoiceItemCancelBtnJfalse0CancelInvoiceItemClearBtnJfalse0ClearInvoiceItemFilterBtnJfalse0FilterInvoiceProductSelectBtnJfalse0SelectInvoiceProductSearchTitleJfalse0Search Results (Max of 50)InvoiceProductSearchRequiredInfoJfalse0The id field is required.DocumentHeaderTfalse0DocumentsLoginCSSGuestSfalse0CSS Guest Access/*CSS Guest Access*/
/*Helps adjust image on smaller screens*/
body > div.ColorGroup-YellowGreen {
min-width: 100%!important;
}
/*Manage Header Image Properties*/
body > div.ColorGroup-YellowGreen > div.MastHead > img {
height: 66px !important;
min-width: 350px !important;
width: 100%;
padding-left: 20px !important;
}
/*Removes UPS header*/
body > div.page-layout > header > nav.topbar,
body > div.page-layout > header > nav.appbar {
display: none;
}
.FormModule, .FormModule p, .FormModule h4, .FirstColumnModule, .FirstColumnModule p, .FirstColumnModule h4 {
color: #000000;
background-color: #C4CFD5;
}
/*Removes the spacing to left of login*/
body > div.ColorGroup-YellowGreen > div.MastLeft {
width: 100px !important;
}
/*Change login header color*/
#GuestForm > table > tbody > tr:nth-child(1) > td {
color: #FFF;
background-color: #1C3779 ;
}
/*Moves login form to leftside*/
.MastMain {
margin-left: 0px !important;
}
/*Company Name and Text Box*/
#GuestForm > table > tbody > tr:nth-child(3) > td {
padding-left: 22px !important;
}
/*Continue Button*/
#GuestForm > table > tbody > tr:nth-child(4) > td {
padding-left: 55px !important;
padding-top: 20px !important;
}
/* Remove UPS background color on button "Process Shipment" button */
.btn-primary {
background: none;
}
/*Guest Access Login Button*/
#guestAccessSubmitBtn {
height: 30px;
background-color: #1C3779 ;
border-radius: 25px;
margin-top: -5px;
border: 2px solid #1C3779 ;
color: #FFF;
text-transform: uppercase;
font-size: 12px;
}
/*Guest Access Login Button - Hover Over*/
#guestAccessSubmitBtn:hover {
background-image: none;
color: #FFF;
cursor: pointer;
background: #7E91B5 !important;
border-color: #7E91B5 !important;
}
.MastFoot div.Copyright {
font-size: 8pt;
font-weight: normal;
color: #FFF;
padding: 10px;
background-color: #7E91B5 ;
width: 600px !important;
}
a {
background-repeat: no-repeat;
color: #FFF;
}LoginCSSARSfalse0CSS Authorized ReturnsDocumentINoPackageFromEmailAfalse0This link has expired. Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. Your return package will be viewable on ups.com within 24-48 hours.DocumentLabelDirectToMobileInstuctionsYfalse0UPS® Direct to MobileUPSWebPageZfalse0www.ups.com/content/us/en/index.jsxhttps://www.ups.com/content/us/en/index.jsxUPSDropOffLocatorZfalse0Drop Off Locatorhttp://www.ups.com/dropoff?autosubmit=1&lang=engUSPSCarrierPickupZfalse0https://carrierpickup.usps.comhttps://carrierpickup.usps.comUSPSWebPageZfalse0www.usps.comwww.usps.comDocumentInvoiceHeaderTfalse0InvoiceDocumentInvoiceFromSectionHeaderAfalse0FromDocumentInvoiceFromContactNameAfalse0Contact NameDocumentInvoiceFromCompanyNameAfalse0Company NameDocumentInvoiceFromWaybillNumberAfalse0Waybill NumberDocumentInvoiceFromAddressAfalse0AddressDocumentInvoiceFromCityAfalse0City/State-ProvinceDocumentInvoiceFromdateAfalse0DateDocumentInvoiceFromPostalCodeAfalse0Postal CodeDocumentInvoiceFromInvoiceNumberAfalse0Invoice NumberDocumentInvoiceFromPhoneAfalse0PhoneDocumentInvoiceFromPurchaseOrderNumberAfalse0Purchase Order NumberDocumentInvoiceFromFaxAfalse0FaxDocumentInvoiceFromTermsofSaleAfalse0Terms of sale (Incoterm)DocumentInvoiceFromEmailAfalse0E-Mail AddressDocumentInvoiceFromReasonForExportAfalse0Reason For ExportDocumentInvoiceshipToAfalse0Ship ToDocumentInvoicesoldToAfalse0Sold ToDocumentInvoicesUnitAfalse0UnitsDocumentInvoicesUnitofMeasureAfalse0Unit of MeasurementDocumentInvoiceDescriptionOfGoodsAfalse0Description of GoodsDocumentInvoicePartNumberAfalse0Part NumberDocumentInvoiceCommodityCodeAfalse0Commodity CodeDocumentInvoiceCOAfalse0C/ODocumentInvoiceValueAfalse0ValueDocumentInvoiceTotalAfalse0TotalDocumentInvoiceCurrencyAfalse0CurrencyDocumentInvoiceAddCommentsAfalse0Additional CommentsDocumentInvoiceLineTotalAfalse0Invoice Line TotalDocumentInvoiceDiscountAfalse0Discount/RebateDocumentInvoiceInvSubTotalAfalse0Invoice Sub-TotalDocumentInvoiceFreightAfalse0FreightDocumentInvoiceInsuranceAfalse0InsuranceDocumentInvoiceOtherAfalse0OtherDocumentInvoiceTotalInvoiceAmountAfalse0Total Invoice AmountDocumentInvoiceDecstatementAfalse0Declaration StatementDocumentInvoiceShipperSignAfalse0Shipper's Signature/ TitleDocumentInvoicePackCountAfalse0Package CountDocumentInvoiceTotalWeightAfalse0Total WeightProductUnitDfalse0RequiredUnit of MeasureEAProductOriginCountryDfalse0RequiredOrigin CountryUSTermsOfShipmentDfalse0RequiredTerms of ShipmentCurrencyCodeDfalse0RequiredCurrency CodeReasonForExportDfalse0RequiredReasonForExportOrderItemDfalse0StaticCCCountryDfalse0RequiredCountry or TerritoryUSCCCardTypeDfalse0RequiredCredit Card Type00DropOffTypeIdDfalse00DryIcePurposeDfalse0DryIceUOMDfalse0International LanguageDfalse0InsuredCurDfalse0MeasureUnitDfalse0INWeightUnitDfalse01LPackTypeDfalse01CDutyVATPayInfoDfalse00PayInfoDfalse0DelMethodDfalse0Label Delivery Method6BServiceDfalse0ServiceGNDServiceIntlDfalse0UPS Service InternationalServiceCodeDfalse04NRSTypeDfalse02RDirectionDfalse00LabelFormatDfalse01GSTCountryDfalse0USSFCountryDfalse0US3302SPINEWAVE733A7EECDA81100SPINE WAVE INC8011da33-56bf-4e80-8038-8af5d2856612// If the browser is Edge it will add an id named "customID"
if (
document.documentMode ||
/Edge/.test(navigator.userAgent) ||
/Edg/.test(navigator.userAgent)
) {
// This is Microsoft Edge
// Used to add an ID when using Edge Browser all other browsers will ignore
// CSS ID custom_id will be implemented only no Edge
// window.alert('Microsoft Edge');
$("body > div.page-layout > main > div.MastLeft").attr("id", "customID");
} else $("body > div.page-layout > main > div.MastLeft").attr("id", "");
$(document).ready(function () {
//Used for the mainBanner on the Returns Form*/
var clone = $(".customLogo").clone();
clone.css("display", "block");
clone.insertBefore(".ColorGroup-YellowGreen");
//Script identifies login type
var logintype = $("#shipForm").attr("action");
logintype2 = logintype.split("/")[3];
if (logintype2 == "StandardShip") {
// Disable Ship To and From Address Text box entry
document.getElementById("STName").disabled = true;
//document.getElementById("STAttn").disabled = true;
document.getElementById("STAddr1").disabled = true;
document.getElementById("STAddr2").disabled = true;
document.getElementById("STCity").disabled = true;
document.getElementById("STState").disabled = true;
document.getElementById("STZip").disabled = true;
//document.getElementById("STCountry").disabled = true;
//document.getElementById("STPhone").disabled = true;
document.getElementById("SFName").disabled = true;
//document.getElementById("SFAttn").disabled = true;
document.getElementById("SFAddr1").disabled = true;
document.getElementById("SFAddr2").disabled = true;
document.getElementById("SFCity").disabled = true;
document.getElementById("SFState").disabled = true;
document.getElementById("SFZip").disabled = true;
//document.getElementById("SFCountry").disabled = true;
//document.getElementById("SFPhone").disabled = true;
} else {
/*Below is used when Guest Access login is used*/
document.getElementById("STAddressBookList").disabled = true;
/*Adjusts the Announcement Section*/
$(".MastLeft").css("width", "30%");
$("body > div.page-layout > main > div.MastLeft > div").css(
"margin-left",
"15px"
);
/*Adjust forms width*/
$("#main_ship_form").css("width", "800px");
$("body > div.page-layout > main").css("margin", "0%");
}
});
//*****************************************************************
// Popup with countdown of days left to remain active - 04.24.2026
//*****************************************************************
document.addEventListener("DOMContentLoaded", function () {
const inputEl = document.getElementById("CompanyAccountAuthorizedDTHidden");
// Final date: new Date(YYYY, MM-1, DD)
const finalDate = new Date(2026, 5, 30); // June 30, 2026
const today = new Date();
const daysRemaining = Math.ceil((finalDate - today) / (1000 * 60 * 60 * 24));
if (inputEl && inputEl.value.trim() === "") {
// ===== Add modal styles =====
const style = document.createElement("style");
style.appendChild(
document.createTextNode(`
.ups-modal-overlay {
position: fixed;
top: 0; left: 0;
width: 100%; height: 100%;
background-color: rgba(0, 0, 0, 0.6);
display: flex;
justify-content: center;
align-items: center;
z-index: 10000;
font-family: sans-serif;
opacity: 1;
visibility: visible;
transition: opacity 0.3s ease;
}
p { color:#000; }
.ups-modal {
background: white;
width: 90%;
max-width: 600px;
border: 3px solid orange;
border-radius: 8px;
display: flex;
flex-direction: column;
box-shadow: 0 0 20px rgba(0,0,0,0.3);
}
.ups-modal-header {
position: relative;
background-color: #351c15;
color: #ffc107;
padding: 16px 48px 12px;
border-bottom: 1px solid #e5e7eb;
display: block;
text-align: center;
}
.ups-modal-title {
margin: 0 0 4px 0;
padding-bottom: 0;
font-size: 1.25rem;
font-weight: bold;
color: #ffc107;
text-align: center;
}
.ups-modal-alias {
margin: 0;
font-size: 0.95rem;
font-weight: 600;
color: #ffc107;
text-align: center;
}
.ups-modal-body {
padding: 1rem 1rem 0.5rem 1rem;
color: #212529;
}
.ups-modal-note {
font-weight: bold;
background-color: #fff3cd;
color: #212529;
padding: 0.5rem;
margin-bottom: 1rem;
border-radius: 4px;
text-align: center;
}
.ups-countdown {
font-weight: bold;
background-color: #fff3cd;
color: #212529;
padding: 0.5rem;
margin-top: 1rem;
border-radius: 4px;
text-align: center;
}
.ups-modal-footer {
display: flex;
justify-content: space-between;
align-items: center;
padding: 0.25em 1em 1em 1em !important;
}
.ups-modal-hidden {
opacity: 0;
pointer-events: none;
visibility: hidden;
}
.ups-modal-btn {
padding: 0.5em 1em;
background-color: #351c15;
color: #ffc107;
border: none;
border-radius: 4px;
cursor: pointer;
font-weight: 600;
}
.ups-modal-btn:hover {
background-color: #ffc107;
color: #351c15;
}
`)
);
document.head.appendChild(style);
// ===== Build modal =====
const overlay = document.createElement("div");
overlay.className = "ups-modal-overlay";
const modal = document.createElement("div");
modal.className = "ups-modal";
// ===== Header =====
const header = document.createElement("div");
header.className = "ups-modal-header";
const title = document.createElement("h4");
title.className = "ups-modal-title";
title.innerText = "UPS Intelligent Reverse Logistics - Action Required";
// Get company alias
const aliasHidden = document.getElementById("CompanyAliasHidden");
const aliasValue = aliasHidden && aliasHidden.value ? aliasHidden.value : "[Not provided]";
const aliasLine = document.createElement("p");
aliasLine.className = "ups-modal-alias";
aliasLine.appendChild(document.createTextNode("Company Alias: " + aliasValue));
header.appendChild(title);
header.appendChild(aliasLine);
// ===== Body =====
const body = document.createElement("div");
body.className = "ups-modal-body";
const note = document.createElement("p");
note.className = "ups-modal-note";
note.style.whiteSpace = "pre-line";
const noteTop = document.createTextNode("THIS IS NOT AN ERROR MESSAGE\n");
const action = document.createElement("span");
action.style.color = "#dc3545";
action.style.fontWeight = "bold";
action.innerText = "Action Required by the Owner of this Portal";
note.appendChild(noteTop);
note.appendChild(action);
const message = document.createElement("p");
const lines = [
"Dear UPS IRL User/Company Admin,",
"",
"This Returns Portal requires a security platform update. The old platform is being shutdown!!",
"",
"We have been unable to reach the Company Administrator to complete the required changes.",
"",
"If you are the Company Administrator, or have contact information for the person or team responsible for this portal, please click the “Email UPS Migration Team” button below and share those details so that we may reach out and assist with the update."
];
lines.forEach(function (line) {
message.appendChild(document.createTextNode(line));
message.appendChild(document.createElement("br"));
});
const countdown = document.createElement("div");
countdown.className = "ups-countdown";
if (daysRemaining > 0) {
countdown.innerText = daysRemaining + " day(s) remaining until this portal is locked.";
} else {
countdown.innerText = "The final date has passed. This portal cannot be accessed at this time.";
}
body.appendChild(note);
body.appendChild(message);
body.appendChild(countdown);
// ===== Footer =====
const footer = document.createElement("div");
footer.className = "ups-modal-footer";
let closeTimerStarted = false;
const emailBtn = document.createElement("button");
emailBtn.className = "ups-modal-btn";
emailBtn.innerText = "Email UPS Migration Team";
const closeBtn = document.createElement("button");
closeBtn.className = "ups-modal-btn";
closeBtn.innerText = "Close";
closeBtn.style.display = "none";
// Show Close button after delay when popup loads
function startCloseTimer() {
if (closeTimerStarted) return;
closeTimerStarted = true;
setTimeout(function () {
closeBtn.style.display = "inline-block";
}, 5000);
}
emailBtn.addEventListener("click", function () {
const subject =
"UPS Intelligent Reverse Logistics OAuth Opt-In for Company Alias: " + aliasValue;
const bodyContent = `Thank you for reaching out and helping us with this important step. This email is being sent to the UPS Intelligent Reverse Logistics (IRL) team, not the owner or administrator of your returns portal.
The pop-up you received was generated by the IRL team as part of our ongoing migration efforts to ensure smooth, issue-free operations.
Our team will review your message and, when appropriate, will work with the portal or site owner on your behalf. Because this involves coordination with another organization, follow-up or changes to the portal may take several business days.
Please share any details you have about the portal — such as company name, website, or key contacts for returns — to help us complete this process efficiently.
Kindly share any additional contacts (full name, phone, email) below, or simply add extra emails to the CC line.
Customer Contact Information:
Full Name:
Phone:
Email:`;
const mailto =
"mailto:twclark@ups.com?subject=" +
encodeURIComponent(subject) +
"&body=" +
encodeURIComponent(bodyContent);
const a = document.createElement("a");
a.href = mailto;
document.body.appendChild(a);
a.click();
a.remove();
});
closeBtn.addEventListener("click", function () {
overlay.classList.add("ups-modal-hidden");
setTimeout(function () {
overlay.remove();
}, 300);
});
footer.appendChild(emailBtn);
// Only allow close before the final date
if (daysRemaining > 0) {
footer.appendChild(closeBtn);
// Delay starts when popup loads, not when email is clicked
startCloseTimer();
}
modal.appendChild(header);
modal.appendChild(body);
modal.appendChild(footer);
overlay.appendChild(modal);
document.body.appendChild(overlay);
}
});
//*****************************************************
// End popup with countdown
//*****************************************************/* Chrome */
/* Aligns Announcement Section to be even with Return Form */
@media screen and (-webkit-min-device-pixel-ratio: 0) {
body > div.page-layout > main > div.MastLeft {margin: 7px 0 0 0 !important;}
}
/* Used only on Edge Browser - Created in JS */
/* Add the JS from "Make CVR use code when using Edge.js" */
#customID {
margin: -10px 0 0 0 !important;
}
/*Make the entire Form, Announcement & Process Shipment sections white*/
.FormModule,
.FormModule p,
.FormModule h4,
.FirstColumnModule,
.FirstColumnModule p,
.FirstColumnModule h4,
#ButtonBarDiv {
background-color: #fff;
font-family: worksans;
font-size: 12pt;
}
/*Make the lower horizontal line match color*/
.FormModule hr, {
margin: none;
}
/*Removes the UPS Banner on the Main Returns Page*/
body > div.page-layout > header,
body > div.page-layout > img {
display: none;
}
/*Controls dimensions of top logo*/
body > div.page-layout > div > img {
width: 100%;
margin-top: 5px;
margin-bottom: -5px;
}
/*Change Form Vertical Lines*/
#shipFromAddressBook,
#mainTable > tbody > tr:nth-child(2) > td:nth-child(2) {
border-right: solid 2px #1C3779 !important;
}
/*Change Form Horizontal Lines*/
h4 {
border-bottom: 2px solid #1C3779 !important;
}
/*Expand the Announcement Section*/
.MastLeft {
width: 25%;
}
/*Change the border color around the Announcement Section*/
body > div.page-layout > main > div.MastLeft > div {
border: solid 2px #1C3779 !important;
}
/*Changes form header color*/
#main_ship_form > div.Header {
color: #fff;
background-color: #1C3779;
height: 30px;
}
/*Changes form footer color*/
#main_ship_form > div.ButtonBar {
background-color: #fff;
height: 30px;
}
/* Fixes padding when using Order List in Announcement Section */
body > div.page-layout > main > div.MastLeft > div > ol {padding-left: .50rem;}
/* Adds space to left of fields making it more visually pleasing */
#shipFromAddressBook, #mainTable > tbody > tr:nth-child(2) > td:nth-child(2), #mainTable > tbody > tr:nth-child(2) > td:nth-child(3) {padding-left: 10px;}
/* Removes spacing on bottom of Return Form so Process Shipment and Clear buttons are closer aligned */
#mainTable > tbody > tr:nth-child(3) > td > h4 {display: none;}
#mainTable > tbody > tr:nth-child(4) {display: none;}
#row4 {display: none;}
/* Remove UPS background color on button "Process Shipment" button */
.ButtonPrime {
background: none;
}
/* Format the Process Shipment button */
input.ButtonPrime,
input.ButtonStandard,
#packageHistoryBtn {
height: 20px;
/*background-color:#6ec7ec; */
border-radius: 1px;
margin-top: 0px;
margin-bottom: -3px;
border-color: transparent;
color: #fff;
text-transform: uppercase;
text-decoration: none;
font-size: 12px;
background-repeat: no-repeat;
background: #1C3779 !important;
}
/*Set the hover cursor style and color of the "Process Shipment" button */
input.ButtonPrime:hover,
input.ButtonStandard:hover,
#packageHistoryBtn:hover {
background-image: none;
color: #fff;
cursor: pointer;
background: #7E91B5 !important;
border-color: #1C3779 !important;
}
body > div.page-layout > footer {
background-color: #7E91B5 !important;
color: #fff;
}SPINEWAVE90falsefalsefalsefalsefalsefalsefalsetruetrue0falsefalse0falsefalse1753-01-01T00:00:00falsefalsefalsefalsefalsefalsefalsefalse0falsefalsefalsefalsefalsetruefalsefalsefalse<div class="customLogo" style="display: block">
<div class="customTopSpace"></div>
<img src="/UPSAdmin/ImageManager/Show/aa1f086f-e1a1-443c-b9bc-8740fe8d3f3c" />
</div>trueU1BJTkVXQVZFfalseP256353falsefalse03bfd594-4da8-47f5-a0e0-f0e189974db8falsefalsefalsefalsefalse0ASIA9001d5481333-db79-4c0e-93f0-7623b9be86d93e9386e1-c447-4542-940e-147d39991793falsefalse1falsefalsefalsefalsefalsefalse0SPINEWAVE33021Guest Accesstrue092fe3a6f-515f-4494-bfef-02c2a9e327f6Guest Access2023-11-03T00:00:001000791