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Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. Your return package will be viewable on ups.com within 24-48 hours.DocumentLabelDirectToMobileInstuctionsYfalse0UPS® Direct to MobileUPSWebPageZfalse0www.ups.com/content/us/en/index.jsxhttps://www.ups.com/content/us/en/index.jsxUPSDropOffLocatorZfalse0Drop Off Locatorhttp://www.ups.com/dropoff?autosubmit=1&lang=engUSPSCarrierPickupZfalse0https://carrierpickup.usps.comhttps://carrierpickup.usps.comUSPSWebPageZfalse0www.usps.comwww.usps.comDocumentInvoiceHeaderTfalse0InvoiceDocumentInvoiceFromSectionHeaderAfalse0FromDocumentInvoiceFromContactNameAfalse0Contact NameDocumentInvoiceFromCompanyNameAfalse0Company NameDocumentInvoiceFromWaybillNumberAfalse0Waybill NumberDocumentInvoiceFromAddressAfalse0AddressDocumentInvoiceFromCityAfalse0City/State-ProvinceDocumentInvoiceFromdateAfalse0DateDocumentInvoiceFromPostalCodeAfalse0Postal CodeDocumentInvoiceFromInvoiceNumberAfalse0Invoice NumberDocumentInvoiceFromPhoneAfalse0PhoneDocumentInvoiceFromPurchaseOrderNumberAfalse0Purchase Order NumberDocumentInvoiceFromFaxAfalse0FaxDocumentInvoiceFromTermsofSaleAfalse0Terms of sale (Incoterm)DocumentInvoiceFromEmailAfalse0E-Mail AddressDocumentInvoiceFromReasonForExportAfalse0Reason For ExportDocumentInvoiceshipToAfalse0Ship ToDocumentInvoicesoldToAfalse0Sold ToDocumentInvoicesUnitAfalse0UnitsDocumentInvoicesUnitofMeasureAfalse0Unit of MeasurementDocumentInvoiceDescriptionOfGoodsAfalse0Description of GoodsDocumentInvoicePartNumberAfalse0Part NumberDocumentInvoiceCommodityCodeAfalse0Commodity CodeDocumentInvoiceCOAfalse0C/ODocumentInvoiceValueAfalse0ValueDocumentInvoiceTotalAfalse0TotalDocumentInvoiceCurrencyAfalse0CurrencyDocumentInvoiceAddCommentsAfalse0Additional CommentsDocumentInvoiceLineTotalAfalse0Invoice Line TotalDocumentInvoiceDiscountAfalse0Discount/RebateDocumentInvoiceInvSubTotalAfalse0Invoice Sub-TotalDocumentInvoiceFreightAfalse0FreightDocumentInvoiceInsuranceAfalse0InsuranceDocumentInvoiceOtherAfalse0OtherDocumentInvoiceTotalInvoiceAmountAfalse0Total Invoice AmountDocumentInvoiceDecstatementAfalse0Declaration StatementDocumentInvoiceShipperSignAfalse0Shipper's Signature/ TitleDocumentInvoicePackCountAfalse0Package CountDocumentInvoiceTotalWeightAfalse0Total WeightProductUnitDfalse0RequiredUnit of MeasureEAProductOriginCountryDfalse0RequiredOrigin CountryUSTermsOfShipmentDfalse0RequiredTerms of ShipmentCurrencyCodeDfalse0RequiredCurrency CodeReasonForExportDfalse0RequiredReasonForExportOrderItemDfalse0OrderItemStaticCCCountryDfalse0Country or TerritoryUSCCCardTypeDfalse0Credit Card Type00DropOffTypeIdDfalse00DryIcePurposeDfalse0DryIceUOMDfalse0International LanguageDfalse0International LanguageInsuredCurDfalse0MeasureUnitDfalse0CMWeightUnitDfalse02KPackTypeDfalse01CDutyVATPayInfoDfalse00PayInfoDfalse0DelMethodDfalse05PServiceDfalse0ServiceGNDServiceIntlDfalse0ServiceCodeDfalse01GRSTypeDfalse02RDirectionDfalse00LabelFormatDfalse01GSTCountryDfalse0Country or TerritorySFCountryDfalse0Country or Territory2334ERT-EUgKgByQSLuTmeF100eResearchTechnology GmbH9447c52e-460a-4231-a895-0a0e1e199078let ele; ele = document.createElement("option"); ele.setAttribute("disabled","true"); ele.setAttribute("selected", "true"); ele.innerText = "Please select"; document.getElementById("SFCountry").appendChild(ele); //$("#SFCountry").append('<option disabled="true" selected="true">Please select</option> ')/* This line removes the center area of the main table */ #mainTable tr td:nth-child(3n+2), #mainTable tr th:nth-child(3n+2) {display: none;} .FormModule .ButtonBar {background-color:white;} /* This line makes the Announcement area wider */ .MastLeft {width: 450px;}<h2>UPS RETURN INSTRUCTIONS</h2> <p><a href="https://bit.ly/3QFrieI" rel="noopener">Proforma Invoice only for eCOA devices (Download Copy)</a><br /><a href="https://bit.ly/3A7tuXA" rel="noopener">Return Shipment Inventory Form</a><br /><a href="https://bit.ly/3SxUju6" rel="noopener">Battery Instructions</a><br /><a href="https://bit.ly/3AiMiTy">How to schedule UPS pickup online</a><br /><a href="https://bit.ly/3WwYXtE" rel="noopener">eCOA Devices (Pictures)</a></p> <p>1. Follow the return instructions from the "<u>eCOA Return Memo</u>" or the "<u>Cardiac Safety Recall Notification</u>".</p> <p>2.<strong> Battery Instructions</strong>: For equipment that contain an internal battery (such as smartphones, tablets, MAC 2000, notebooks), print out the UN3481 Lithium Battery Label in <strong>color</strong> and affix it on the outside of the package. The Battery Label can be obtained above under header "BATTERY INSTRUCTIONS".<br /><strong>-&gt;Please read the Battery Instructions carefully, as they must be followed exactly to avoid any issues during the transportation.</strong></p> <p>3. For returns from non-EU countries: attach a return invoice (for customs purposes) to the package according to the return instructions.</p> <p>Retain shipping tracking information to help resolve any delivery complications.<br /><br />Contact Clario for questions or further assistance.<br /><br />Clario Phone: +49 9305 720 9891 option 1<br />Clario email:&nbsp;import.export.eu@clario.com</p>ERTEU90falsefalsefalsefalsefalsefalsefalsetruetrue67795truetrue2021-04-22T00:05:090falsefalse1753-01-01T00:00:00truefalsefalsefalsefalsefalsefalsefalse0falsefalsefalsefalsefalsefalsefalsefalsefalsetrueRVJULUVVfalseEUfalsefalse6233f6a1-4b08-421e-9123-9971205ed5bffalsefalsefalsefalsefalse0EUROPE902025-09-16T06:02:04simone.lussert@clario.comIA9YgNaLPRD_ERT-EU_000000_RefreshToken010ef79dbc-bd3b-4e67-95a2-2b6cce2cd5ba971fa37b-8fa0-46ce-912a-4fe701656525falsefalse1falseERT-EU23341Guest Accesstrue0d47934df-69e7-40c8-a280-4e9256313650eCOA EU2023-10-10T00:00:0010000766