Guest Access Login
Returns Access
HeaderTfalseGuest Access LoginContinueJfalseContinue as GuestLoginTitleTfalse0Login PageLoginTitleGuestTfalse0Returns AccessLoginTitleARTfalse0LoginHeaderTfalse0LoginHeaderGuestTfalse0LoginHeaderARTfalse0LoginIDSfalse0Always RequiredLoginIDGuestSfalse0Always RequiredLoginIDARSfalse0Always RequiredPasswordSfalse0Always RequiredPasswordForgotPasswordTfalse0Forgot My Password LinkChangePasswordTfalse0Change Password LinkRegisterTfalse0ChangePasswordTitleTfalse0Change Password TitleOldPasswordSfalse0Always RequiredOld PasswordNewPasswordSfalse0Always RequiredNew PasswordConfirmPasswordSfalse0Always RequiredConfirm PasswordExpireMessageTfalse0ForgotPasswordTitleTfalse0Forgot Password TitleForgotMessageTfalse0Your Password is sent by E-Mail to youCompanyNameSfalse0Independent VisionCompanyNameGuestSfalse0Returns AccessIndependent VisionCompanyNameARSfalse0B2CDirectLoginCfalse0B2CSelfInviteCfalse0B2CRemoveLinkCfalse0ShippingHeaderHeaderTfalse0Intelligent Reverse LogisticsHeaderAdminstrationLinkSectionAfalse0AdministrationHeaderAdminTransactionsLinkSectionAfalse0TransactionsHeaderAdminVoidShipmentsLinkZfalse0Void ShipmentsHeaderAdminLabelRetrievalZfalse0Label RetrievalHeaderAdminPackageHistoryLinkZfalse0Package HistoryHeaderAdminManageLinkSectionAfalse0ManageHeaderAdminUsersLinkZfalse0UsersHeaderAdminAddressesLinkZfalse0AddressesHeaderAdminAccountsLinkZfalse0AccountsHeaderAdminAnnouncementsLinkZfalse0AnnouncementHeaderAdminImportExportLinkSectionAfalse0Import/ExportHeaderAdminImportLinkZfalse0ImportHeaderAdminExportLinkZfalse0ExportHeaderAdminExportConfigLinkZfalse0Export ConfigHeaderAdminShipSettingsSectionLinkAfalse0Ship SettingsHeaderAdminCompanyKeysLinkZfalse0Company KeysHeaderAdminReferencesLinkZfalse0ReferencesHeaderAdminProductsLinkZfalse0ProductsHeaderAdminWeightsLinkZfalse0WeightsHeaderAdminThermalPrintSetupLinkZfalse0Thermal Printer SetupHeaderHistoryLinkZfalse0HistoryHeaderShippingZfalse0ShippingUserMenuChangePasswordLinkZfalse0Change PasswordUserMenuEnvironmentLinkZfalse0EnvironmentUserMenuLogOffLinkZfalse0Log OffUserMenuDiagnosticsLinkZfalse0DiagnosticsUserMenuCompanyListLinkZfalse0Company ListSupportMenuContactLinkZfalse0Contact PSI SupportHeaderAdminBranchesLinkZfalse0BranchesHeaderAdminOrdersLinkSectionZfalse0OrdersHeaderAdminOrdersLinkZfalse0OrdersHeaderAdminOrderReasonsLInkZfalse0ReasonsFooterCopyrightAfalse0Copyright © 2011 - 2025, United Parcel Service of America, Inc. All rights reserved.FooterWebSiteTermsLinkZfalse0Web Site Terms of UseFooterPolicyLinkZfalse0Privacy PolicyFooterCookieDisclosureLinkZfalse0Cookie DisclosureFooterTermsConditionsLinkZfalse0Service Terms and ConditionsSFTitleTfalse0ShipmentFormHeaderTfalse0Shipment InformationSFAddressBookKfalse1RequiredUser IDSFNameSfalse0Company NameSFAttnSfalse0SFAddr1Sfalse0SFAddr2Sfalse0SFAddr3Sfalse0SFCitySfalse0SFStateXfalse0SFZipSfalse0SFPhoneSfalse0SFEmailSfalse0SFQVLabelNotCfalse0SFQVInTranNotCfalse0SFQVExcNotCfalse0SFQVDelNotCfalse0SFCust01Xfalse0SFCust02Xfalse01GSFCust03Xfalse0SFCust04Xfalse0SFCust05Xfalse0SFCust06Xfalse0SFCust07Xfalse0SFCust08Xfalse0SFCust09Xfalse0SFCust10Xfalse0SFManualValidateXfalse0STTitleTfalse0STAddrBookKfalse0430344666STBranchKfalse0STNameSfalse0STAttnSfalse0STAddr1Sfalse0STAddr2Sfalse0STAddr3Sfalse0STCitySfalse0STStateXfalse0STZipSfalse0STPhoneSfalse0STEmailSfalse0STAddEmail1Sfalse0STAddEmail2Sfalse0STAddEmail3Sfalse0STQVLabelNotCfalse0STQVInTranNotCfalse0STQVExcNotCfalse0STQVDelNotCfalse0STResidentialCfalse0STCust01Xfalse0STCust02Xfalse0STCust03Xfalse0STCust04Xfalse0STCust05Xfalse0STCust06Xfalse0STCust07Xfalse0STCust08Xfalse0STCust09Xfalse0STCust10Xfalse0STManualValidateXfalse0STLocationIDSfalse0ShipTitleTfalse0DescriptionXfalse0ReturnsCarbonNeutralCfalse0SatDeliveryCfalse0AdultSignatureCfalse0PrePaidAccountKfalse0ThirdPartyAccountKfalse0AdvancedPaymentOptionsTfalse0DutyVATPrePaidAccountKfalse0DutyVATThirdPartyAccountKfalse0SplitDutyVATCfalse0AreGoodsNotInFreeCirculationCfalse0InvoiceCfalse0International Special CommoditiesQfalse0UploadDocumentsCfalse0UseDifferentSoldToCfalse0DocOnlyCfalse0MonValueMfalse0PackTitleTfalse0PackageHeaderTfalse0PackageNumPkgsNfalse051The maximum number of labels is 5Number Of Packages - 5 maximum1WeightNfalse0LengthNfalse0HeightNfalse0WidthNfalse0InsuredValMfalse0Proactive ResponseCfalse0DryIceCfalse0DryIceWeightNfalse0DataTitleTfalse0Check01Cfalse0Check02Cfalse0CommentSfalse0Order NumbersRef01Rfalse0RequiredCustomer Account NumberRef02Rtrue0SFCust01Ref03Rfalse0Ref04Rfalse0Ref05Rfalse0Ref06Rfalse0Ref07Rfalse0Ref08Rfalse0Ref09Rfalse0Ref10Rfalse0PackageAddBtnJfalse0AddPackageRemoveBtnJfalse0RemovePackageSelectTxtAfalse0PackagePaymentMethodPfalse0RequiredBill pickup charges to:MYUPSCCHolderNameSfalse0RequiredCredit Card Holder NameCardNumberSfalse0RequiredCredit Card NumberSecurityCodeSfalse0RequiredSecurity CodeExpirationMonthSfalse0RequiredExpiration MonthExpirationYearSfalse0RequiredExpiration YearCCAddressLine1Sfalse0RequiredAddress Line 1CCAddressLine2Sfalse0Address Line 2CCAddressLine3Sfalse0Address Line 3CCCitySfalse0RequiredCityCCStateXfalse0RequiredStateCCPostalcodeSfalse0RequiredPostal codePackageIdSfalse0CostCenterSfalse0OrderNumberKfalse0OrderItemSkuKfalse0ShipProcessButtonTfalse0Process ShipmentShipClearButtonTfalse0ClearShipHistoryButtonTfalse0Package HistoryShipRateButtonTfalse0RateShipBackButtonTfalse0BackShipAddItemsButtonTfalse0Add ItemsCancelButtonTfalse0CancelPickupLinkTfalse0Create PickupCreatePickupCfalse0PickupTitleTfalse0Pickup InformationPickupDateHfalse0Pickup Date2025-11-04PickupEarliestTimeIfalse0Earliest Pickup Time18:16PickupLatestTimeIfalse0Latest Pickup Time18:16PickupContactNameSfalse0Contact NamePickupPhoneXfalse0Phone NumberPickupRoomXfalse0Room NumberPickupFloorSfalse0Floor NumberPickupInstructionsSfalse0InstructionsPickupPointXfalse0PickupTomorrowCfalse0PurchaseOrderSfalse0RequiredPurchase Order NumberCommentsSfalse0CommentsCommoditiesXfalse0CommoditiesAutoFinishCfalse0InvoiceTitleTfalse0Commercial InvoiceAdditionalDocumentCfalse0Additional Documents (Paperless)SignatureWfalse0ShowInvoiceCfalse0Show Invoice (Override Paperless)ProductTitleTfalse0Invoice ItemsProductPartNumberKfalse0RequiredPart NumberProductDescriptionXfalse0RequiredDescriptionProductDescSecondaryXfalse0Description SecondaryProductDescOtherXfalse0Description OtherProductHarmCodeXfalse0Harmonized CodeProductPriceMfalse0RequiredPriceProductCountNfalse0RequiredCountProductCustom01Xfalse0ProductCustom02Xfalse0ProductCustom03Xfalse0ProductCustom04Xfalse0ProductCustom05Xfalse0ProductCustom06Xfalse0ProductCustom07Xfalse0ProductCustom08Xfalse0ProductCustom09Xfalse0ProductCustom10Xfalse0InvoiceHeaderTfalse0Commercial InvoiceInvoiceSubHeaderAfalse0Create International InvoiceInvoiceDetailsTxtAfalse0Invoice DetailsInvoiceLineHeaderTxtAfalse0LineInvoiceTotalHeaderTxtAfalse0TotalInvoiceItemAddBtnJfalse0AddInvoiceItemEditBtnJfalse0EditInvoiceItemDeleteBtnJfalse0DeleteInvoiceItemFinishBtnJfalse0FinishInvoiceItemSearchBtnJfalse0SearchInvoiceItemSaveBtnJfalse0SaveInvoiceItemCancelBtnJfalse0CancelInvoiceItemClearBtnJfalse0ClearInvoiceItemFilterBtnJfalse0FilterInvoiceProductSelectBtnJfalse0SelectInvoiceProductSearchTitleJfalse0Search Results (Max of 50)InvoiceProductSearchRequiredInfoJfalse0The id field is required.DocumentHeaderTfalse0DocumentsLoginCSSGuestSfalse0CSS Guest Access/*IOL - CSS Guest Access*/
/*Helps adjust image on smaller screens*/
body > div.ColorGroup-YellowGreen {
min-width: 100%!important;
}
/*Manage Header Image Properties*/
body > div.ColorGroup-YellowGreen > div.MastHead > img {
height: 65px !important;
min-width: 195px !important;
width: 50%;
}
/*Removes UPS header*/
body > div.page-layout > header > nav.topbar,
body > div.page-layout > header > nav.appbar {
display: none;
}
/*Removes the spacing to left of login*/
body > div.ColorGroup-YellowGreen > div.MastLeft {
width: 150px !important;
}
/*Change login header color*/
#GuestForm > table > tbody > tr:nth-child(1) > td {
color: #fff;
background-color: #4d8dd1;
}
/*Moves login form to leftside*/
.MastMain {
margin-left: -150px !important;
}
/*Company Name and Text Box*/
#GuestForm > table > tbody > tr:nth-child(3) > td {
padding-left: 22px !important;
}
/*Continue Button*/
#GuestForm > table > tbody > tr:nth-child(4) > td {
padding-left: 55px !important;
padding-top: 20px !important;
}
/* Remove UPS background color on button "Process Shipment" button */
.btn-primary {
background: none;
}
/*Guest Access Login Button*/
#guestAccessSubmitBtn {
height: 30px;
background-color: #4d8dd1;
border-radius: 25px;
margin-top: -5px;
border: 2px solid #4d8dd1;
color: #fff;
text-transform: uppercase;
font-size: 12px;
}
/*Guest Access Login Button - Hover Over*/
#guestAccessSubmitBtn:hover {
background-image: none;
color: #4d8dd1;
cursor: pointer;
background: #fff !important;
border-color: #fff !important;
}LoginCSSARSfalse0DocumentINoPackageFromEmailAfalse0This link has expired. Please contact the company that sent you the return email.DocumentNoPackageNotFromEmailAfalse0There are no labels to displayDocumentFoldHereAfalse0FOLD HEREPrintPageSuccessHeaderAfalse0Shipment successfulPrintPageDeliveryMethod1MInstructionsAfalse0UPS will print and mail your return label.PrintPageDeliveryMethod11-15InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod16-20InstructionsAAfalse0Once UPS arrives to collect the return, the UPS driver will package the item.PrintPageDeliveryMethod4Eor6AAfalse0Return label has been e-mailed.PrintPageDefaultSchedulePickupTextAfalse0Click here to Schedule a pickupARPrintPageNoLabelsAfalse0No Labels AvailableDocumentLabelInstructionsHeaderTfalse0InstructionsDocumentLabelDefaultInstructionsYfalse0UPS Electronic Return Label: View/Print LabelDocumentLabelFlexibleAccessInstructionsYfalse0UPS Electronic Return Label: View/Print LabelTender your package to either UPS or the United States Postal Service. UPS locations include The UPS Store®, UPS Drop Box, UPS Customer Centers, authorized retail outlets and UPS drivers. Find your closest UPS location at {UPSDropOffLocator}DocumentLabelFlexibleAccessPostalLocationsEfalse0Postal LocationsPostal Service locations include your own mailbox, your local Post Office™ or postal collection boxes. You may also schedule a free postal carrier pick up at: {USPSCarrierPickup}DocumentLabelMailInnovationsInstructionsYfalse0MI Electronic Return Label: View/Print LabelPackages can be given to your mail carrier, left in your mail box or dropped off at your local U.S. Post Office or blue collection box. You can also schedule a U.S. Postal Service pick-up of the Return package at {UPSPWebPage}. For more information call UPS Mail Innovations® at 1-800-500-2224. Your return package will be viewable on ups.com within 24-48 hours.DocumentLabelDirectToMobileInstuctionsYfalse0UPS® Direct to MobileUPSWebPageZfalse0www.ups.com/content/us/en/index.jsxhttps://www.ups.com/content/us/en/index.jsxUPSDropOffLocatorZfalse0Drop Off Locatorhttp://www.ups.com/dropoff?autosubmit=1&lang=engUSPSCarrierPickupZfalse0https://carrierpickup.usps.comhttps://carrierpickup.usps.comUSPSWebPageZfalse0www.usps.comwww.usps.comDocumentInvoiceHeaderTfalse0InvoiceDocumentInvoiceFromSectionHeaderAfalse0FromDocumentInvoiceFromContactNameAfalse0Contact NameDocumentInvoiceFromCompanyNameAfalse0Company NameDocumentInvoiceFromWaybillNumberAfalse0Waybill NumberDocumentInvoiceFromAddressAfalse0AddressDocumentInvoiceFromCityAfalse0City/State-ProvinceDocumentInvoiceFromdateAfalse0DateDocumentInvoiceFromPostalCodeAfalse0Postal CodeDocumentInvoiceFromInvoiceNumberAfalse0Invoice NumberDocumentInvoiceFromPhoneAfalse0PhoneDocumentInvoiceFromPurchaseOrderNumberAfalse0Purchase Order NumberDocumentInvoiceFromFaxAfalse0FaxDocumentInvoiceFromTermsofSaleAfalse0Terms of sale (Incoterm)DocumentInvoiceFromEmailAfalse0E-Mail AddressDocumentInvoiceFromReasonForExportAfalse0Reason For ExportDocumentInvoiceshipToAfalse0Ship ToDocumentInvoicesoldToAfalse0Sold ToDocumentInvoicesUnitAfalse0UnitsDocumentInvoicesUnitofMeasureAfalse0Unit of MeasurementDocumentInvoiceDescriptionOfGoodsAfalse0Description of GoodsDocumentInvoicePartNumberAfalse0Part NumberDocumentInvoiceCommodityCodeAfalse0Commodity CodeDocumentInvoiceCOAfalse0C/ODocumentInvoiceValueAfalse0ValueDocumentInvoiceTotalAfalse0TotalDocumentInvoiceCurrencyAfalse0CurrencyDocumentInvoiceAddCommentsAfalse0Additional CommentsDocumentInvoiceLineTotalAfalse0Invoice Line TotalDocumentInvoiceDiscountAfalse0Discount/RebateDocumentInvoiceInvSubTotalAfalse0Invoice Sub-TotalDocumentInvoiceFreightAfalse0FreightDocumentInvoiceInsuranceAfalse0InsuranceDocumentInvoiceOtherAfalse0OtherDocumentInvoiceTotalInvoiceAmountAfalse0Total Invoice AmountDocumentInvoiceDecstatementAfalse0Declaration StatementDocumentInvoiceShipperSignAfalse0Shipper's Signature/ TitleDocumentInvoicePackCountAfalse0Package CountDocumentInvoiceTotalWeightAfalse0Total WeightProductUnitDfalse0RequiredUnit of MeasureEAProductOriginCountryDfalse0RequiredOrigin CountryUSTermsOfShipmentDfalse0RequiredTerms of ShipmentCurrencyCodeDfalse0RequiredCurrency CodeReasonForExportDfalse0RequiredReasonForExportOrderItemDfalse0OrderItemStaticCCCountryDfalse0Country or TerritoryUSCCCardTypeDfalse0Credit Card Type00DropOffTypeIdDfalse00DryIcePurposeDfalse0DryIceUOMDfalse0International LanguageDfalse0InsuredCurDfalse0MeasureUnitDfalse0INWeightUnitDfalse01LPackTypeDfalse01CDutyVATPayInfoDfalse00PayInfoDfalse0PDelMethodDfalse05PServiceDfalse0RequiredServiceGNDServiceIntlDfalse0UPS Service InternationalServiceCodeDtrue0SFCust02RSTypeDfalse02RDirectionDfalse00LabelFormatDfalse01GSTCountryDfalse0USSFCountryDfalse0US2431IOLhv68dnI3CCWo0100Independent Optical Lab3792459b-0a9c-45f0-b046-f65ddf796d36da813616-a9ed-4ea3-839f-bd5080199708// If the browser is Edge it will add an id named "customID"
if (
document.documentMode ||
/Edge/.test(navigator.userAgent) ||
/Edg/.test(navigator.userAgent)
) {
// This is Microsoft Edge
// Used to add an ID when using Edge Browser all other browsers will ignore
// CSS ID custom_id will be implemented only no Edge
// window.alert('Microsoft Edge');
$("body > div.page-layout > main > div.MastLeft").attr("id", "customID");
} else $("body > div.page-layout > main > div.MastLeft").attr("id", "");
document.addEventListener("DOMContentLoaded", function () {
//Get original element
const origHeader = document.querySelector("header");
//Remove the UPS banner
if (origHeader) {
origHeader.classList.add("d-none"); //Add 'd-none' to Hide original element found
}
//Get original element
const origBanner = document.querySelector(".banner");
//Remove the UPS banner
if (origBanner) {
origBanner.classList.add("d-none"); //Add 'd-none' to Hide original element found
}
//Selecting target element
const targetElement = document.querySelector(".ColorGroup-YellowGreen");
//Img sources
const imgData = [
{ src: "/UPSAdmin/ImageManager/Show/9908ce7f-f6c4-40d7-af5d-4d110028aa3a", className: "img1", divClass: "img1Container" },
//{ src: "/UPSAdmin/ImageManager/Show/044a4cd0-c275-46f9-b59d-4048f30240b4", className: "img2", divClass: "img2Container" },
//{ src: "/UPSAdmin/ImageManager/Show/23a97699-4682-4376-a885-9e332a16a7c7", className: "img3", divClass: "img3Container" },
];
//Loop to create and insert 3 divs with images
imgData.forEach((data) => {
//Create new Div
const newDiv = document.createElement("div");
newDiv.className = data.divClass;
//Create Image element
const img = document.createElement("img");
img.src = data.src;
img.alt = "Image";
img.className = data.className;
//Append Image to new Div
newDiv.appendChild(img);
//Insert the new div before the target element
targetElement.parentNode.insertBefore(newDiv, targetElement);
});
});
//Copies the Customer Account # from SFCust01 to Reference 1 field
//use the Custom Script Below
$("#SFAddressBookButton").click(function () {
setTimeout(function () {
$("#Reference1").val($("#SFCust01").val());
}, 250);
});#labelPack {display: none;}
td {border-style:none!Important;}
hr {display:none!important;}
/*Chrome*/
/*Aligns Announcement Section to be even with Return Form*/
@media screen and (-webkit-min-device-pixel-ratio: 0) {
body > div.page-layout > main > div.MastLeft {
margin: 7px 0 0 0 !important;
}
}
/* Used only on Edge Browser - Created in JS */
#customID {
margin: -10px 0 0 0 !important;
}
/*Removes the UPS Banner on the Main Returns Page*/
body > div.page-layout > header,
body > div.page-layout > img {
display: none;
}
/*Controls dimensions of top logo*/
body > div.page-layout > div > img {
width: 35%;
margin-left: 95px;
margin-top: 15px;
}
/*Expand the Announcement Section*/
.MastLeft {
width: 25%;
}
/* Adds space to left of fields making it more visually pleasing */
#shipFromAddressBook,
#mainTable > tbody > tr:nth-child(2) > td:nth-child(2),
#mainTable > tbody > tr:nth-child(2) > td:nth-child(3) {
padding-left: 10px;
}
/* Removes spacing on bottom of Return Form so Process Shipment and Clear buttons are closer aligned */
#mainTable > tbody > tr:nth-child(3) > td > h4 {
display: none;
}
/*Centers the labels "ShipFrom, ShipTo & Shipment*/
#mainTable > tbody > tr:nth-child(1) > th:nth-child(1) > h4,
#mainTable > tbody > tr:nth-child(1) > th:nth-child(2) > h4,
#mainTable > tbody > tr:nth-child(1) > th:nth-child(3) > h4 {
text-align: center;
}
/*Increase height so border around buttons show and are not cut off*/
/*#ButtonBarDiv {
height: 30px !important;
}*/
/*Inserts space at bottom of form to move footer down | Form was ontop of footer in Google Chrome*/
#shipForm {
margin-bottom: 18px;
}IOL90falsefalsefalsefalsefalsefalsefalsetruetrue5522truefalse0falsefalse1753-01-01T00:00:00falsefalsefalsefalsefalsefalsefalsefalse0truefalsefalsefalsefalsefalsefalsefalsefalsetrueSU9MfalseP177481 falsefalseb4555b7d-05bc-4f22-80d1-4a9c5f672cd4falsefalsefalsefalsefalse0ASIA902025-09-08T11:19:38lestep@haydenharper.comna5gmzMYPRD_IOL_000000_RefreshToken01163455ac-e4ac-4e23-8934-d605e9fcf2c14564469f-3794-44ea-84a4-5351cf8cee53falsefalse1falseIOL24311Guest Accesstrue0f5ddd9d2-7781-4a59-be2a-0bba8c7f5188TEST2023-10-12T00:00:00100771